Experienced DDD Administrator

About the role

Lead a Growing Team. Transform Lives. Make a Lasting Impact.

Responsibilities

• Provide strategic and operational leadership to ensure the highest standards of care, regulatory compliance, and program excellence.
• Lead day-to-day operations of New Jersey DDD community-based programs.
• Maintain full compliance with all New Jersey DDD, state, and federal regulations.
• Oversee audits of client records, service documentation, and operational processes.
• Ensure timely completion of assessments, service plans, documentation, and regulatory reporting.
• Lead incident management, corrective action planning, and ongoing quality improvement initiatives.
• Recruit, mentor, coach, and develop Coordinators, Direct Support Professionals (DSPs), and administrative staff.
• Foster a positive, collaborative, and person-centered culture built on accountability and excellence.
• Conduct performance evaluations, staff development planning, and employee engagement initiatives.
• Provide leadership that inspires professional growth and high-quality service delivery.
• Build trusted relationships with individuals served, families, guardians, Support Coordinators, and community partners.
• Collaborate with healthcare providers, government agencies, and community organizations to strengthen support services.
• Ensure concerns are addressed promptly while maintaining the highest level of client satisfaction.
• Manage program budgets, staffing resources, and operational performance.
• Prepare reports for executive leadership and regulatory agencies.
• Utilize NJ DDD iRecord and electronic documentation systems efficiently.
• Support strategic planning, program development, and future organizational growth.

Requirements

• Bachelor's degree in Social Work, Human Services, Psychology, Healthcare Administration, or a related field.
• Minimum of 3 years of leadership or management experience in Developmental Disabilities, Behavioral Health, Human Services, or Healthcare.
• Strong knowledge of New Jersey DDD regulations, Medicaid waiver services, and community-based programs.
• Demonstrated success leading multidisciplinary teams and managing complex service programs.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities while maintaining exceptional quality and compliance.

Preferred Qualifications

• Master's degree in a related field.
• Experience using NJ DDD iRecord and electronic health documentation systems.
• Background in program development, budgeting, quality assurance, and regulatory compliance.
• Knowledge of person-centered planning, positive behavior supports, and support coordination.