Experienced Commercial Door & Dock Technician

About the role

Commercial dock and door systems are critical infrastructure. When these systems fail, it disrupts operations and compromises supply chains. Experienced technicians are essential to ensure these systems operate reliably.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards
• Diagnose and troubleshoot mechanical and electrical issues across various equipment types
• Fabricate installation hardware using hand and power tools
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs
• Document all service activity with precision, including work performed, parts used, and recommendations for future maintenance
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling
• Support teammates on larger installations and remain flexible to changing schedules

Requirements

• Valid, current state-issued driver’s license
• Physical ability to meet field work demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds

Qualifications

• High School Diploma or equivalent
• Trade school certificate or diploma preferred
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work
• 3+ years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment

Skills

• Technical fluency in mechanical and electrical systems
• Comfortable with welding, hydraulics, and fabrication
• Self-management skills
• Physical capability to handle fieldwork in varying outdoor conditions
• Customer-facing confidence to communicate complex technical information clearly
• Competitive spirit to take pride in delivering exceptional results

Benefits

• Competitive hourly pay commensurate with experience and skill level
• Autonomy and trust in doing the job the right way
• Full benefits package: medical, dental, vision, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• Premium tools, ongoing paid training, and manufacturer certifications
• A high-performance team environment with clear advancement track