Experienced Commercial Door & Dock Technician

About the role

DuraServ is looking for experienced technicians who diagnose with precision, install with pride, and own the outcome. You'll work independently, own complex service calls and installations, and be trusted to make technical decisions in the field without someone standing over your shoulder.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems
• Perform mechanical and electrical troubleshooting across a wide range of equipment types — diagnose root causes, not symptoms
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately

Requirements

• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards — no shortcuts, no exceptions
• Document all service activity with precision — work performed, parts used, and recommendations for future maintenance
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling
• Support teammates on larger installations and remain flexible to changing schedules — you understand that the team wins or loses together

Qualifications

• Valid, current state-issued driver's license — field travel to customer sites is daily
• Able to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly

Skills

• Hands-on knowledge of mechanical and electrical systems
• Comfortable with welding, hydraulics, and fabrication
• Self-managed — run your day, your tools, and your job site like a professional without waiting to be told
• Physically capable — regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 pounds
• Customer-facing confidence — communicate complex technical information clearly and represent DuraServ with professionalism on every call
• Competitor — take pride in being the technician who handles the jobs others can't, and you don't leave a job site until it's right

Benefits

• Competitive hourly pay commensurate with your experience and skill level
• Autonomy and trust — given the tools and the freedom to do your job the right way
• Full benefits package: medical, dental, vision, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• Premium tools, ongoing paid training, and manufacturer certifications
• A high-performance team environment — no slackers, no shortcuts, no one dragging down the standard you've built your career on
• Clear advancement track — technical excellence at DuraServ leads to leadership opportunities for those who want them