Experienced Commercial Door & Dock Technician

About the Role

DuraServ is looking for experienced technicians who diagnose with precision, install with pride, and own the outcome. Commercial dock and door systems are critical infrastructure—when they fail, operations stop. You’ll work independently, own complex service calls and installations, and make technical decisions in the field without oversight. If you’ve earned that level of trust elsewhere and are ready to bring it to a team that recognizes it, let’s talk.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards—rolling doors, sectional doors, dock levelers, and related systems.
• Perform mechanical and electrical troubleshooting across a wide range of equipment types, diagnosing root causes, not symptoms.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately.
• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards—no shortcuts, no exceptions.
• Document all service activity with precision—work performed, parts used, and recommendations for future maintenance.
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling.
• Support teammates on larger installations and remain flexible to changing schedules—you understand that the team wins or loses together.

Requirements

• Valid, current state-issued driver’s license—field travel to customer sites is daily.
• Physically capable: regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 pounds.
• Technically fluent: hands-on knowledge of mechanical and electrical systems, comfortable with welding, hydraulics, and fabrication.
• Self-managed: you run your day, your tools, and your job site like a professional without waiting to be told.
• Customer-facing confidence: you communicate complex technical information clearly and represent DuraServ with professionalism on every call.
• A problem-solver: you find root causes and deliver lasting solutions, not temporary fixes that bring a callback.

Qualifications

• Required: Ability to meet physical demands of the role.
• Preferred: High School Diploma or equivalent—trade school certificate or diploma accepted and valued.
• Preferred: Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
• Preferred: 3+ years of hands-on experience with commercial dock and door systems—including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Benefits

• Competitive hourly pay based on experience and skill level.
• Autonomy and trust—you’re given the tools and freedom to do your job the right way.
• Full benefits package: medical, dental, vision, and 401K with company match.
• Company-provided life insurance, short-term and long-term disability.
• Premium tools, ongoing paid training, and manufacturer certifications.
• A high-performance team environment—no slackers, no shortcuts, no one dragging down the standard you’ve built your career on.
• Clear advancement track—technical excellence at DuraServ leads to leadership opportunities for those who want them.

About the Company

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our field technicians are the core of the operation—the standard by which DuraServ is measured in every market we serve.