Jobs · Engineering · North Carolina

Experienced Commercial Door & Dock Technician

DuraServ · Angier, NC · 1 mo ago
EngineeringFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting and extract sections. Let's read the posting: Title: "DELIVER SOLUTIONS THAT MATTER. Most Technicians Fix What's Broken. You find what everyone else missed. DuraServ is looking for experienced technicians who diagnose with precision, install with pride, and own the outcome. Are You the One They Call When It Has to Be Done Right? Commercial dock and door systems are not optional infrastructure. When a loading dock goes down, a distribution center stops moving. When a high-speed door fails, a cold chain breaks. When the job has to be done right — the first time, on site, under pressure — that's when your experience matters most. At DuraServ, experienced technicians are the core of the operation. You'll work independently, own complex service calls and installations, and be trusted to make technical decisions in the field without someone standing over your shoulder. You're not just a wrench — you're the reason the customer's facility keeps running. If you've earned that level of trust somewhere else — and you're ready to bring it somewhere it will be recognized — let's talk." Then "What You'll Own" with subheadings: "The Technical Work" and "The Ownership". Under The Technical Work bullet points (list). Under The Ownership bullet points. Then "Who You Are" bullet points. Then "Education & Experience Required" with bullet points: "Valid, current state-issued driver's license — field travel to customer sites is daily", "Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly". Then "Preferred" bullet points: "High School Diploma or equivalent — trade school certificate or diploma accepted and valued", "Hands-on experience with welding, mechanical systems, hydraulics, or electrical work", "3+ years of hands-on experience with commercial dock and door systems — including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment. This is the line that separates an experienced technician from an apprentice." Then "What's In It For You" bullet points: "Competitive hourly pay commensurate with your experience and skill level", "Autonomy and trust — you're given the tools and the freedom to do your job the right way", "Full benefits package: medical, dental, vision, and 401K with company match", "Company-provided life insurance, short-term and long-term disability", "Premium tools, ongoing paid training, and manufacturer certifications", "A high-performance team environment — no slackers, no shortcuts, no one dragging down the standard you've built your career on", "Clear advancement track — technical excellence at DuraServ leads to leadership opportunities for those who want them". Then "A Note to the Right Technician." paragraph. Then "APPLY NOW — Bring Your Experience. Own The Work. Hit Apply. Show us what you've worked on and what you're built for." Then "About DuraServ" paragraph. Then "Equal Opportunity Employment" etc. (boilerplate to remove). Then "Accommodation" paragraph (maybe keep? It's about accommodation for disabilities; it's not boilerplate? It's still EEO-related but maybe considered boilerplate. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove the Equal Opportunity Employment section and Accommodation and NOTICE TO EXTERNAL RECRUITING AGENCIES etc. Also remove "APPLY NOW — Bring Your Experience..." as application instructions. Also remove "About DuraServ"? It's not boilerplate; it's company description. Might be considered substantive? It's not a required section but could be included as "About the company" but not in the list of headings we have. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should map content to these headings. We need to decide which sections to include. We have: - About the role: could be the introductory paragraph describing the role, mission, etc. That's substantive. - Responsibilities: could be "What You'll Own" sections: The Technical Work and The Ownership. Could combine as responsibilities. - Requirements: Education & Experience Required (mandatory) plus maybe physical demands. - Qualifications: Preferred qualifications (HS diploma, experience, etc.) Could be under Qualifications. - Skills: maybe "Who You Are" bullet points (problem-solver, technically fluent, self-managed, physically capable, customer-facing confident, competitor). Those are skills/attributes. - Benefits: "What's In It For You" includes benefits, autonomy, etc. But we need to include only if posting actually states them. It does state benefits: Full benefits package: medical, dental, vision, and 401K with company match; Company-provided life insurance, short-term and long-term disability; Premium tools, ongoing paid training, and manufacturer certifications; A high-performance team environment; Clear advancement track. Also mentions Competitive hourly pay commensurate with your experience and skill level (that's pay). Autonomy and trust (maybe not a benefit but could be under Benefits or separate). The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. So we can create Pay section if pay is stated. It says "Competitive hourly pay commensurate with your experience and skill level". That's a statement about pay, albeit vague but it's stated. So we can include Pay section with that sentence. However we must avoid filler like "commensurate with experience" is considered placeholder? The instruction says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") . So "Competitive hourly pay commensurate with your experience and skill level" includes the phrase "commensurate with your experience and skill level". That is considered filler? The example includes "commensurate with experience" as filler. So we should not create a Pay section if the only content is that phrase. But we could combine pay with Benefits? The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Competitive hourly pay commensurate with your experience and skill level". That's a statement about pay, but it's considered filler? The instruction says filler includes "commensurate with experience". So likely we should not create a Pay section because it's just that filler phrase. However we could include it within Benefits section as part of compensation? But Benefits section is for benefits like medical, dental etc. Pay is separate. If we cannot create Pay section due to filler, maybe we omit Pay entirely. But we could include the pay statement in a

    under Benefits? Might be okay but it's not a benefit. However the instruction says "Prefer a few substantive sections over many thin ones." So we could combine pay and benefits into a "Compensation and Benefits" section but not allowed headings; only allowed headings are Benefits, Pay, Schedule. We could just have Benefits section and include pay statement there? Might be stretching. Better to follow instruction strictly: Do not create Pay section unless posting actually states them (it does, but it's filler). The example of filler includes "commensurate with experience". So we should treat that as filler and not create Pay section. So we omit Pay. Schedule: posting does not mention schedule (e.g., full-time, shift). So no Schedule section. Benefits: posting does state benefits: Full benefits package: medical, dental, vision, and 401K with company match; Company-provided life insurance, short-term and long-term disability; Premium tools, ongoing paid training, and manufacturer certifications; A high-performance team environment; Clear advancement track. Those are substantive. So we can create Benefits section with a

    • list. Now we need to map content to headings. Let's extract: About the role: The introductory paragraphs up to "let's talk." Could be a

      summarizing role. We'll keep as prose. Responsibilities: Combine "What You'll Own" sections: The Technical Work and The Ownership. We'll create a

      • list of duties. Requirements: Education & Experience Required mandatory items: Valid driver's license, Ability to meet physical demands (regular fieldwork outdoors, frequent ladder use, lifting up to 50 pounds). We'll list as
        • . Qualifications: Preferred qualifications: High School Diploma or equivalent, Hands-on experience with welding, mechanical systems, hydraulics, or electrical work, 3+ years of hands-on experience with commercial dock and door systems (including list). We'll list as
          • . Skills: "Who You Are" bullet points: problem-solver, technically fluent, self-managed, physically capable, customer-facing confident, competitor (pride). We'll list as
            • . Benefits: list as above. We must not include boilerplate like Equal Opportunity, Accommodation, Notice to external recruiting agencies, Apply now, About DuraServ (maybe we could include About DuraServ as a section? Not in allowed headings. Could we treat it as "About the role"? Already have intro. Could add a separate

              about company but not heading. The instruction says output ONLY the HTML fragment, no extra headings not allowed. We could include a

              about DuraServ after the benefits without a heading? That would be stray prose not under a heading. Might be okay but better to keep to sections. The instruction: "Use

              for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use

              for section headings (e.g. those). It doesn't say we cannot have other headings, but we should follow the pattern. Safer to stick to those headings only. Thus we will not include About DuraServ paragraph. We must also remove duplicated lines. Ensure we don't repeat. Now produce HTML:

              About the role

              ... (intro)

              Responsibilities

              • Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems
              • Perform mechanical and electrical troubleshooting across a wide range of equipment types — you diagnose root causes, not symptoms
              • Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed
              • Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately
              • Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards — no shortcuts, no exceptions
              • Document all service activity with precision — work performed, parts used, and recommendations for future maintenance
              • Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling
              • Support teammates on larger installations and remain flexible to changing schedules — you understand that the team wins or loses together

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