Experienced Auto Glass Technician

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. This position requires a high level of expertise and a commitment to safety, quality, and exceptional customer service.

Responsibilities

• Provide all vehicle glass repair and replacement services at Safelite Shops and Mobile Glass Shops.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals, work order and customer administration systems, and MRM technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; promote and sell Safelite promotional items and services.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED equivalent.
• Valid state-issued driver’s license and any other required licenses to operate a company vehicle.
• Required Safelite SafeTech™ certification.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, and operating various hand and power tools safely.
• Operating a motor vehicle according to all federal, state, and local laws.
• Maintaining professionalism and providing excellent customer service.
• Working with chemicals as required by the “Safelite Way of Fitting”.
• Working flexible hours to accommodate customer needs.
• Using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Reading, writing, and interpreting the English language and technical directions.
• Communicating orally and written, maintaining a professional appearance, and adhering to Company uniform and PPE policies.
• Handling stress and pressure, and performing under time pressure.

Benefits

Includes a competitive weekly pay, additional income opportunities, a benefits package valued at over $10k, a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days. Up to $5,250 annually in tuition reimbursement, paid training, and all necessary tools and resources to succeed. For more details, visit www.safelitebenefits.com.