Experienced Auto Glass Installation Technician

About the role

The Auto Glass Technician plays a crucial role at Safelite, focusing on vehicle glass repair and replacement services. They leverage Safelite’s training, tools, and technology to provide efficient, safe, and high-quality services both in shops and on mobile glass shops.

Responsibilities

• Provide all vehicle glass repair and replacement services in the most efficient manner, prioritizing safety, quality, and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, such as True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals, work order systems, and MRM technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; promote and sell Safelite promotional items and services.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Valid state-issued driver’s license and any other required licenses to operate a company vehicle.
• Required Safelite SafeTech™ certification.

Qualifications

• High School Diploma or GED equivalent.
• Preferred: Previous experience in automotive glass repair and replacement.

Skills and Abilities

• Ability to lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Standing for extended periods, working in tight spaces, bending, twisting, and operating various hand and power tools.
• Operating a motor vehicle safely and effectively according to all laws.
• Using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Reading, writing, and interpreting the English language and technical directions.
• Communicating orally and written, maintaining a professional appearance, and adhering to company uniform and PPE policies.
• Maintaining professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Working with chemicals (including flammable chemicals) as applicable.
• Working scheduled days with flexibility on start and end times to accommodate customer needs.
• Problem-solving and ability to troubleshoot issues independently and collaboratively.
• Willingness and ability to maintain stable performance under pressure and opposition.

Benefits

• Competitive weekly pay ranging from $24.00 - $33.50/hour.
• $5/set of wiper blades for customer safety.
• Potential to be promoted in the first year.
• Starting pay of $29.50/hour as a Senior Tech and $32/hour as a Master Tech.
• Benefits package valued at more than $10k, including 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days, up to $5,250 annually in tuition reimbursement, and paid training.
• View all benefits at www.safelitebenefits.com.