Experience & Lifestyle Driver

About the role

This role partners closely with the Director of Experience & Lifestyle to ensure residents are transported safely, comfortably, and seamlessly to scheduled off-site activities, excursions, events, and appointments.

Responsibilities

• Coordinate and support a comprehensive whole-person Experience & Lifestyle program that promotes curiosity, connection, and purpose, enhancing quality of life across all levels of care.
• Safely, efficiently, and responsibly operate all community vehicles and golf carts for resident transportation to scheduled outings, appointments, and events.
• Absolutely ensure residents are properly handled during boarding and exiting vehicles, including personal belongings, mobility devices, and pets, while maintaining resident dignity and comfort.
• Provide attentive supervision and support to residents during transportation and off-site outings.
• Immediately report any observed or suspected changes in a resident's condition, incidents, or safety concerns to the Director of Experience & Lifestyle, in accordance with Title 22 reporting requirements.
• Maintain constant awareness of resident safety, comfort, and well-being during all transportation activities.
• Maintain a professional appearance and demeanor consistent with Gallaher Signature Living's boutique hospitality standards.
• Create a welcoming, calm, and reassuring environment for residents through courteous communication and attentive service.
• Serve as a positive representative of the community during all outings and public interactions.
• Adhere to all state and federal driving laws, community policies, and California Title 22 transportation and safety standards.
• Perform required daily and weekly vehicle safety inspections, promptly reporting maintenance or safety concerns to the Director.
• Ensure vehicles are clean, fueled, and prepared for scheduled use.
• Maintain continuous communication with the community using assigned cell phone or radio, ensuring devices remain charged and operational.
• Support regulatory readiness by following established transportation documentation and safety procedures.
• Provide feedback and observations to leadership regarding opportunities to enhance transportation safety and resident experience.
• Assist the Experience & Lifestyle team with programming logistics, including room setup, equipment handling, and post-event breakdown.
• Provide coverage for Experience & Lifestyle Coordinators or Community Concierge as directed.
• Assist with concierge services, light maintenance tasks, and resident deliveries (dry cleaning, packages, flyers, letters) assigned.
• Attend all required meetings, training courses, and continuing education sessions to maintain compliance and service excellence.
• Follow all California Title 22, RCFE licensing, safety, and transportation-related requirements as directed.
• Maintain resident confidentiality, professional boundaries, and documentation standards in accordance with regulatory guidelines.
• Participate in training related to resident safety, emergency procedures, and compliance expectations.

Requirements

• Bachelor's degree preferred but not required.
• High school diploma required.
• Valid Class B driver's license required.
• Ability to work in a fast-paced, hands-on, service-driven environment.
• Strong sense of responsibility, professionalism, and attention to detail.
• Willingness to understand and support the social, emotional, and physical needs of an active adult population.
• CPR/First Aid certification preferred.

Qualifications

The ideal candidate brings a calm, reassuring presence, clear communication, and an unwavering commitment to safety, compliance, and elevated resident experience in accordance with California Title 22 regulations.

Skills

• Effective communication skills.
• Attention to detail.
• Customer service orientation.
• Physical stamina and ability to lift up to 50 pounds.
• Knowledge of California Title 22 regulations.

Benefits

Full-time team members enjoy medical (PPO and HSA), dental, and vision insurance options, flexible spending accounts (FSA), life insurance (fulltime only), a 401(k) plan with safe harbor employer match, paid vacation and sick time for hourly team members, PTO plan for exempt team members, paid holidays, paid bereavement, paid jury duty, complimentary meals from our award-winning dining programs, opportunities for career advancement and professional growth, and extensive employer-provided training for staff members at all levels.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible schedule to accommodate the needs of the community and residents.