Experience Designer Lead

Roles and Responsibilities

• Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas
• Identify problems and goals, map user flows, and prototype interactions
• Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
• Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints
• Apply your UI and UX skills to an established product
• Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
• Support user observation, research, and analysis to understand the challenges of our customers
• Use quantitative and qualitative data to inform design decisions

Must Have Technical Skills

• Expert in FIGMA
• Working knowledge of Jira, Confluence, SharePoint

Flex Skills/Nice to Have

• Design strategy
• User Mapping