Expansion Account Executive, Mid-Market

About the Role

MaintainX is seeking an experienced Expansion Account Executive, Mid-Market to join our dynamic sales team. This role is crucial in driving sales growth by engaging and managing relationships with mid-market customers, ensuring client satisfaction, and identifying expansion opportunities.

Responsibilities

• Ownership: Manage a book of business from post-sale handoff through renewal and expansion, building strong relationships with mid-market customers.
• Expansion: Identify and capitalize on expansion opportunities within existing accounts, ensuring long-term partnerships.
• Prospecting: Proactively identify customer needs and provide innovative solutions, exceeding expectations.
• Presentation: Conduct quarterly business reviews, assess client satisfaction, and present tailored product demonstrations.
• Organization: Manage multiple tasks simultaneously, including client requests, demos, proposals, and follow-ups.
• Systems: Master sales tools like Salesforce, Outreach, and ZoomInfo to streamline processes.
• Forecast: Accurately manage sales pipeline and forecast monthly/quarterly expansion opportunities with +/- 15% accuracy.
• Documentation: Maintain accurate and timely records of customer interactions, deals, and progress.

Requirements

• Minimum 4 years of sales experience, with significant account management experience in the mid-market segment.
• Proven success in expanding client accounts and driving revenue growth in B2B sales.
• Experience navigating larger deals and managing complex sales cycles with multiple stakeholders.
• Strong analytical and presentation skills, with the ability to communicate data-driven insights.
• Adaptability in a fast-paced, rapidly changing sales environment.
• Exceptional organizational skills and attention to detail.
• Excellent interpersonal skills for building strong client and internal team relationships.
• Bachelor's degree or higher, preferably in a relevant field.
• Fluency in English for daily communication with US/English Canada-based customers.

Qualifications

• Positive, passionate, and creative mindset aligned with company values.
• Willingness to learn and improve through coaching.
• Startup mentality with an entrepreneurial spirit.

Skills

• Proficiency in modern sales tech stacks (Salesforce, Outreach, ZoomInfo, etc.).
• Experience with startups or entrepreneurial organizations is a plus.
• Familiarity with CMMS or facility operations software is advantageous.
• Documented success in remote work settings is beneficial.

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Flexible PTO policy.
• Global, diverse work culture with a focus on meritocracy and values-driven collaboration.

About Us

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000+ customers globally. We’re committed to delivering an intuitive, mobile-first solution to boost productivity and collaboration across teams. Our mission is to keep the physical world running by empowering maintenance, repair, and operations teams. We value diversity and are dedicated to creating an inclusive environment for all qualified applicants.