Exhibits Manager

Responsibilities

• Comprehensive exhibit hall management, including floorplan design and layout, understanding of general rules and regulations, management of show decorator for all signage and structures.
• Serve as exhibitor and sponsor point of contact, respond to inquiries in timely fashion.
• Draft and send pre-event communications to exhibitors and sponsors.
• Manage and day-to-day work within the exhibit management tool, Map Your Show.
• Work with GSC to develop Exhibitor Kit.
• Work with Exhibit/Sponsorship sales team to manage fulfillment of benefits. Responsible to draft, maintain and manage the deliverables tracking grid.
• Source sponsored items such as tote bags, lanyards, and other various items.
• Evaluate and maintain event budgets against pre-set spending limits. Provide clients with accurate budget estimates pre-event and ensure post-event billing reflects these estimates.
• Negotiate GSC and other vendor contracts that pertain to the exhibit hall, meeting MCI standards for each client event.
• Maintain department files.
• All other duties as assigned.

Job Requirements

• Bachelor’s degree preferred but not required
• CMP or CEM preferred
• 2-3 years of progressively responsible exhibit management experience
• Experience in association market and multi-client environment preferred
• Experience working in Map Your Show, a plus

Professional and Leadership Competencies

• Demonstrates exceptional client service and builds strong relationships with clients, exhibitors, sponsors, vendors, and stakeholders.
• Effectively manages multiple projects, priorities, and deadlines while maintaining a high level of accuracy and attention to detail.
• Communicates professionally and effectively through verbal, written, and interpersonal interactions.
• Applies sound judgment, critical thinking, and problem-solving skills to address challenges and identify solutions.
• Collaborates effectively with cross-functional teams to achieve shared goals and successful event outcomes.
• Adapts to changing priorities and business needs in a fast-paced, deadline-driven environment.
• Takes ownership of responsibilities, follows through on commitments, and delivers results with accountability.
• Demonstrates financial awareness through budget management and cost-conscious decision-making.

Specific Technical Skills

• Experience with Map Your Show or similar exhibit management software preferred.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience managing exhibitor, sponsor, and event-related data and reporting.
• Familiarity with event management and registration platforms preferred.

Benefits Summary

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities. PTO, 13 paid company holidays, including closure Christmas Eve through New Year’s Day, 401K, Medical, dental, vision and supplementary insurances, Employer-paid group life insurance, short-term and long-term disability, Employer-paid family building benefit (fertility, adoption and surrogacy), Employer-paid mental health benefit, Pet discount program.