Exhibits Coordinator, Displays & Exhibits

Recruitment Fraud Alert: OPEN Health only communicates through email addresses ending in @openhealthgroup.com, @ascelhealth.com or verified LinkedIn profiles. We will never ask for payment, request personal information early in the process, or send checks for equipment. If you’re unsure about a message, please visit our official careers page or contact us directly. Regional Exhibits Coordinator, Displays & Exhibits Role Overview The role of a Regional Exhibits Coordinator, Displays & Exhibits with OPEN Health will be responsible for overseeing and supporting numerous pharmaceutical clients with their request for trade show and association sponsorships. The Regional Exhibits Coordinator, Displays & Exhibits would strategically support the client from the initial stages of a new request through contracting, logistics and reconciliation. This would involve constant communication with requesters, approvals of various level within the client organization, management of fees, contracting, payments, and weekly operations calls for reporting. This position is client-facing and requires some education with new Field Representatives and Managers on how the exhibiting process works and for certain clients, would require consultation on the value of the actual sponsorship itself. This position is highly regarded in value for the time and interpretation of the ROI that each request is asking. With that said, this position requires excellent interpersonal skills and communication. The role is customer-service based: requiring the utmost in organization, attention to detail, and time management. There will be complex workflows and varying processes between clients which will fall to the Regional Exhibits Coordinator, Displays & Exhibits to streamline and ensure daily productivity. The Regional Exhibits Coordinator, Displays & Exhibits supports, trains, and guides members of the Regional Exhibit team in a positive and productive manner and is a liaison between the Regional Exhibit Association, Client Sales Reps, and internal Speaker Program department. The Regional Exhibits Coordinator, Displays & Exhibits has direct responsibility for managing all assigned programs and collaborating with other team members to ensure seamless coverage while providing consistent support to the Regional Exhibits Manager. Full working knowledge of Veeva, Salesforce, and CVent would be a major plus. Experience working with pharmaceuticals, sales representatives, and tradeshows in any conjunction will also be vital to hit the ground running. Key Responsibilities Support planners with logistics including rooming lists, transportation grids, materials, and vendor communication.Support in the creation, updating, and enhancing of standard operating procedures for the Regional Exhibit team roles as well as client-specific SOPsProvide administrative and general support to the Regional Exhibits Manager as neededParticipate in client implementations and service offering expansions to include gap analysis and resource management.Using and mastering the client-specific technology platform to process all requests from receipt to processing to reconciliationUnderstanding and following all client-specific rules and business guidelines for review and approval of requestsCreating compliance reports for client distributionManaging client budgets and providing comprehensive spend reporting, customized activity analysis, and formal quarterly business review presentations.Guiding technology vendors and servicers to implement platforms and document workflows on behalf of clientsServing as a key advisor to clients regarding trends, forecasts, and proactive planning for volume variabilityWorking closely with divisions within OPEN Health to ensure activity alignment, including awareness of event duplication (Congress/Meetings); co-coordination of events/sponsorships (Speaker Bureau); payments & auditing (Finance); and Open Payments reporting (Compliance). Serve as key POC for training, support, and guidance to Regional Exhibits staff members Knowledge, Skills And Abilities Required ANALYTICAL SKILLS – Ability to compare, contrast, and quality check work, with intense attention to detail. Can clearly present multiple pieces of data through Excel and email communications.COMMUNICATION SKILLS – Superior interpersonal skills and customer service, with proactive resolution skills.COMPUTER SKILLS – Proficient in use of Email; Adobe Acrobat DC; Microsoft Office, including Word and Excel, especially spreadsheets, database management, and reporting tools. DECISION MAKING SKILLS – Ability to report and communicate clearly with multiple stakeholders, make concise decisions, and quickly solve problems.ESTABLISHING AND MAINTAINING INTERPERSONAL RELATIONSHIPS – Establishing and maintaining an excellent relationship with the client and the regional sales field is critical to the success of this position. ORGANIZATIONAL SKILLS – Ability to organize, plan, and prioritize work in a fast-paced work environment. Ability to respond to all requests quickly and confidently for information and reports. Ability to accurately track and convey information. Candidate Profile – (Skills, Competencies And Experience) Extreme attention to detail in a fast-paced, high-volume environmentOrganizational SkillsKnowledge of ExcelFinancial adherence3-5 years of related work experience preferred About OPEN Health At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com. OPEN Health. The right combination to unlock possibilities. What We Offer As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program Competitive pay, generous paid vacation, holidays and more, across all our locationsOngoing training and development opportunities which foster and shape your individual career pathAn active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility programThe opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeingDiverse, inclusive culture that encourages you to bring your whole self to work If we sound like the sort of business environment in which you would thrive, then we would love to hear from you. OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.