Exercise Specialist Coordinator

Job Overview

We are currently seeking a full-time Exercise Specialist Coordinator to work at a high-profile retail client headquarters located in Beaverton, OR.

About the role

Help ensure the Exercise Specialist team consistently delivers high-quality service and member support.
Maintain and improve the quality and service of the fitness center by communicating with clients and team members and encouraging feedback.
Collaborate with members, team members, and cross-functional partners to enhance service quality and operational effectiveness.
Support employee coaching, development, and performance management activities as directed by leadership.
Aid in the rollout of departmental initiatives, operational programs, and continuous improvement efforts.
Develop, maintain, and audit standard operating procedures to ensure consistency and compliance.
Support team training, upskilling, and professional development initiatives.
Conduct facility audits, needs assessments, and operational reporting to maintain safety, quality, and readiness.
Support sports events, wellness initiatives, and special programming as needed.

Responsibilities

• Perform Exercise Specialist standard tasks.

Requirements

• A bachelor’s degree in exercise science, kinesiology or a related field, or a NCCA-accredited personal training certification.
• Current CPR/AED and First Aid certifications.
• Industry knowledge in exercise testing (assessments) and exercise prescription (program design), and ability to operate various fitness tools and equipment.
• 2–3 years of experience in personal training, fitness programming, corporate wellness, health promotion, or a related field, with demonstrated success in client engagement and program delivery.
• Proven ability to deliver exceptional customer service and build strong relationships that drive member satisfaction, retention, and results.
• Excellent organizational, time management, and multitasking skills with the ability to manage multiple clients, priorities, and administrative responsibilities effectively.
• Strong problem-solving and decision-making skills with the ability to exercise sound judgment in a dynamic environment.
• Outstanding verbal and written communication skills with the ability to motivate, educate, and engage diverse populations.
• Proficiency in Microsoft Suite and the ability to effectively utilize internal operating systems, scheduling platforms, and performance-tracking tools.
• Ability to analyze client outcomes, member feedback, and program performance metrics to support continuous improvement and business growth.

Qualifications

• A self-motivated, professional, and team-oriented individual with a commitment to operational excellence, member success, and workplace well-being initiatives.

Benefits

Plus One, an Optum company, offers a comprehensive benefits package including:

• Health and financial: Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave
• Well-being: Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• Entertainment and consumer discounts
• Inclusion and Belonging Council
• Growth and development: Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free continuing education courses and credits
• Employee Referral Reward program

Note: Some of the benefits listed above are only available to team members who work full time hours.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is typically Monday through Friday, 8:00 AM - 5:00 PM.