Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Charlotte, NC

About the role

The Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) position at Target is a dynamic role that involves leading a team of consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations. This role requires a strong understanding of guest service fundamentals, retail business fundamentals, and the ability to manage a team to achieve sales goals.

Responsibilities

• Drive total store sales and understand your role in sales growth
• Create a guest-obsessed culture and lead your team to prioritize the guest experience
• Create schedules and make adjustments as needed to align to guest traffic and business needs
• Manage your team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotions
• Know and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
• Build a team of consultants that are knowledgeable and passionate about Apparel and Accessories, Beauty and Electronics
• Manage and develop a sales force using selling training techniques
• Lead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests
• Lead your team to deliver inspiring visual moments in A&A, Home, Baby and other seasonally relevant areas
• Ensure fitting rooms are used as an extension of the sales floor and are welcoming
• Plan, lead and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Anticipate staffing needs, talent plan and recruit – both long and short term
• Develop and coach your team and Team Leaders to elevate their skills and expertise
• Lead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions
• Establish a culture of accountability through clear expectations and performance management
• Provide service and a shopping experience that meets the needs of the guest
• Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
• Address store needs (emergency, regulatory visits, etc.)
• As a key carrier, follow all safe and secure training and processes

Requirements

• A 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently

Qualifications

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Skills

• Knowledge of guest service fundamentals
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
• Experience recruiting, selecting and talent management of hourly team members and leaders
• Experience with selling training techniques
• Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department

Benefits

Target offers a comprehensive benefits package that includes:

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves
• Employee discount
• Short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation
• 401(k)
• Competitive benefits from financial and education to well-being and beyond

Pay

The pay range for this position is $64,000.00 - $128,000.00, based on several factors which vary based on position, including labor markets and in some instances may include education, work experience and certifications.

Schedule

The role of a Specialty Sales Executive Team Leader requires a flexible work schedule that aligns to guest and business needs, including early morning, evening, overnight shifts and weekends.