Executive Team Leader GM & Food Sales (Assistant Manager General Merchandise and Operations)- T2305 Torrington, CT
About the role
The Executive Team Leader GM & Food Sales (Assistant Manager General Merchandise and Operations) role at Target is responsible for driving total store sales, managing operations, and ensuring a consistent and food-safe experience for guests. This role requires a strong understanding of retail business fundamentals, operations, and the ability to manage a team effectively.
Responsibilities
- Drive total store sales and understand how your departments and team contribute to store profitability
- Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store
- Manage a team of experts in operations, accuracy, and efficiency
- Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work
- Develop a strategy and utilize workload planning tools to ensure you are guest-ready at all times
- Conduct regular check-ins with your team to ensure task completion and workload management
- Manage GM backroom and sales floor areas, review reporting, and develop plans to resolve identified gaps
- Oversee GM Team Leaders workload planning, including transitions, revisions, and sales plans for all GM areas
- Drive fulfillment sales by leading the Fulfillment team to fulfill orders accurately and efficiently and deliver on guest promises
- Lead a culture centered in food safety; train, validate, and coach team to execute food safety standards and cleaning routines
- Lead an efficient operation to fund the sales culture
- Oversee Food & Beverage Team Leader’s workload planning, including transitions, revisions, sales plans, sampling, and promotions
- Create a guest-obsessed culture that prioritizes the guest experience and achieves store sales goals
- Know and assess the competition; leverage guest insights and feedback to drive business objectives
- Work flexible schedules that align with guest and business needs (including early morning, evening, overnight shifts and weekends)
- Ensure product availability, freshness, and accurate pricing and signage on the sales floor with minimal disruption to guests
- Assess GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities, review GM/Food reporting, and develop plans to resolve identified gaps
- Plan, lead, and follow-up on organizational and operational changes
- Anticipate and identify changes in unique store trends
- Develop and coach your team to elevate their skills and expertise
- Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train your team; anticipate staffing needs, talent plan, and recruit – both long and short term
- Provide service and a shopping experience that meets guest needs
- Demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
- Follow all safe and secure training and processes as a key carrier
- Address store needs (emergency, regulatory visits, etc.)
Requirements
- A 4-year degree or equivalent experience
- Strong interest and knowledge of the Food & Beverage business
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead, and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
Qualifications
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Accurately handle cash register operations
- Climb up and down ladders
- Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary
Skills
- Knowledge of guest service fundamentals and experience building and managing a guest-first culture on your team
- Knowledge of retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
- Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
- Experience in the competition; leveraging insights to drive business objectives
- Experience managing a team of hourly team members and leaders and creating business-specific strategies and goals
- Skills in recruiting, selecting, and talent management of hourly team members and leaders
Benefits
Target offers a comprehensive benefits package including:
- Comprehensive health benefits and programs
- Employee discount
- Short-term and long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
- Competitive market-leading pay
- Target Team Member Discount
- Creating a culture of joy
Pay
$64,000.00 - $128,000.00
Schedule
Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary
Application Instructions
Please visit https://tgt.biz/BenefitsForYou_DAmericans to learn about benefits eligibility for this role.
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.