Executive Team Leader Food & Beverage Sales

About the role

Target's leadership truly empowers personal and professional growth, fostering an environment where we care, grow and win together.

Responsibilities

• Consistently delivers guest experience commitments
• Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development, training and recognition
• Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors
• Manage the Food & Beverage team and operations to drive store sales, demonstrating how you, your team and your departments contribute to and impact total store profitability and operational excellence
• Proactively build relationships with vendors and oversee Team Leaders’ management of vendor performance
• Own the scheduling plan with support from your Team Leaders based off of monthly and weekly business workload and guest traffic
• Lead an efficient operation that supports a great guest experience along with speed and efficiency
• Develop a strategy and utilize your workload planning tools to manage all scheduled workload ensuring you are guest ready at all times
• Oversee Food & Beverage Team Leaders’ workload planning, including transitions, revisions, sales plans, sampling and promotions
• Proactively plan for and execute merchandising and promotional strategies regarding holidays and events through close planning with Team Leader(s)
• Manage your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards (where applicable)
• Foster a productive relationship with your Starbucks district manager and follow up on key takeaways from their time in your store
• Actively develop, coach and train your team; anticipate staffing needs, talent plan and recruit – both long and short term; manage performance reviews and support team member and leader onboarding
• Develop and coach your team to elevate their skills and expertise
• Establish a culture of accountability through clear expectations and performance management of operations and reporting
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect your store’s liquor license (if applicable)
• Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes
• Lead merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices
• As a key carrier, implement all safe and secure training and processes
• Address all store emergency and compliance needs
• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts

Requirements

• 4-year degree or equivalent experience
• Strong interest and knowledge of the food and beverage business
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Ability to manage conflict, lead, and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Manage workload and prioritize tasks independently
• Welcoming and helpful attitude toward all guests and other team members

Qualifications

• Access all areas of the building to respond to the guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations if needed
• Climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
• Flexible work schedule (e.g. nights, weekends, and holidays); reliable and prompt attendance necessary
• Ability to work in environments that will include refrigeration and freezer temperatures and conditions where common allergens may also be handled or present
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.
• Ability to remain mobile for the duration of scheduled shifts (shift length may vary)