Executive Social and Communications Manager
Lyft · San Francisco County, CA · 2 wk ago
HybridWriting$108k–$135k/yrFull-time
Responsibilities
- Serve as a strategic partner to the CEO and select executives, developing integrated annual communications plans across owned, earned, social, and emerging media
- Own executive social media presence end-to-end (strategy, content calendars, copywriting, production, and community engagement) with LinkedIn and X as flagship platforms
- Shape the playbook for how Lyft leaders show up in the world, establishing tone, best practices, and frameworks that scale across the executive bench
- Develop thought leadership campaigns and roadmaps that position executives as industry leaders while reinforcing Lyft's purpose and business priorities
- Manage execution across all external executive communications: with media, at speaking engagements, and on social channels
- You're equally comfortable editing an executive video and thinking through a six-month thought leadership arc in the same day
- Design and execute digital strategy around executive events and appearances: pre-event positioning, real-time coverage, and post-event amplification across social and beyond
- Lead experimentation in emerging formats and platforms, identifying new content types that expand executives' reach and engagement on social platforms
- Track KPIs to measure impact, learn from insights, and pivot as needed
Requirements
- Meaningful experience supporting executives across both strategy and execution - typically 4-7 years, though range and competence matters more than years
- Ideal candidate has experience supporting individuals with a track record of impactful media placements and growth in social engagement and influence
- Able to fluidly navigate between strategy, media relations, and social content execution. Content creation skills across copy, video, and visual formats, including on-the-fly content capture and editing short-form video clips made for social
- Able to translate complex business ideas into clear, compelling, short narratives through asking questions, connecting dots, and zooming out
Qualifications
- Proven ability to develop and implement comprehensive communications strategies
- Experience managing executive social media profiles and campaigns
- Strong understanding of social media analytics and metrics
- Excellent written and verbal communication skills
- Ability to manage multiple projects simultaneously and meet deadlines
- Experience with video production and editing tools
- Understanding of corporate governance and executive branding principles
Skills
- Strategic thinking and planning
- Content creation and editing
- Media relations and crisis management
- Executive coaching and development
- Project management and organizational skills
Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave
- Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership