Jobs · Writing · California

Executive Social and Communications Manager

Lyft · San Francisco County, CA · 2 wk ago
HybridWriting$108k–$135k/yrFull-time

Responsibilities

  • Serve as a strategic partner to the CEO and select executives, developing integrated annual communications plans across owned, earned, social, and emerging media
  • Own executive social media presence end-to-end (strategy, content calendars, copywriting, production, and community engagement) with LinkedIn and X as flagship platforms
  • Shape the playbook for how Lyft leaders show up in the world, establishing tone, best practices, and frameworks that scale across the executive bench
  • Develop thought leadership campaigns and roadmaps that position executives as industry leaders while reinforcing Lyft's purpose and business priorities
  • Manage execution across all external executive communications: with media, at speaking engagements, and on social channels
  • You're equally comfortable editing an executive video and thinking through a six-month thought leadership arc in the same day
  • Design and execute digital strategy around executive events and appearances: pre-event positioning, real-time coverage, and post-event amplification across social and beyond
  • Lead experimentation in emerging formats and platforms, identifying new content types that expand executives' reach and engagement on social platforms
  • Track KPIs to measure impact, learn from insights, and pivot as needed

Requirements

  • Meaningful experience supporting executives across both strategy and execution - typically 4-7 years, though range and competence matters more than years
  • Ideal candidate has experience supporting individuals with a track record of impactful media placements and growth in social engagement and influence
  • Able to fluidly navigate between strategy, media relations, and social content execution. Content creation skills across copy, video, and visual formats, including on-the-fly content capture and editing short-form video clips made for social
  • Able to translate complex business ideas into clear, compelling, short narratives through asking questions, connecting dots, and zooming out

Qualifications

  • Proven ability to develop and implement comprehensive communications strategies
  • Experience managing executive social media profiles and campaigns
  • Strong understanding of social media analytics and metrics
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Experience with video production and editing tools
  • Understanding of corporate governance and executive branding principles

Skills

  • Strategic thinking and planning
  • Content creation and editing
  • Media relations and crisis management
  • Executive coaching and development
  • Project management and organizational skills

Benefits

  • Great medical, dental, and vision insurance options with additional programs available when enrolled
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan with company match to help save for your future
  • 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
  • 18 weeks of paid parental leave
  • Biological, adoptive, and foster parents are all eligible
  • Subsidized commuter benefits
  • Monthly Lyft credits and complimentary Lyft Pink membership

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