Executive Operations Project Manager

About the role

The Executive Operations Project Manager leads high-impact cross-functional initiatives and supports the operational infrastructure of our executive team. This role is the connective tissue between strategy and execution — managing projects, systems, documentation, and logistics to keep the organization moving forward.

About the company

A family-owned organization with 20 years experience of raising the standards for in-home care — and we're still pushing higher.

We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success.

Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.

A culture built to energize — powering meaningful careers for world changers who never settle.

Responsibilities

• Lead high-impact, cross-functional executive initiatives from planning through execution, ensuring alignment, accountability, and measurable outcomes
• Design and manage executive dashboards, reporting tools, and business intelligence systems to support data-driven decision-making
• Research and implement AI and automation solutions to improve efficiency and scale operations across the organization
• Serve as the Monday.com subject matter expert — managing project execution, workflows, automations, and user adoption
• Own governance of internal data, SOPs, and operational documentation, ensuring consistency, accuracy, and accessibility
• Manage executive calendars, agendas, travel logistics, and briefing materials to keep leadership prepared and on track
• Support new Branch launches, expansions, and event coordination — including research, scorecards, planning, and procurement
• Lead change management efforts ensuring systems and documentation are updated, approved, and implemented organization-wide

Qualifications

• Experience in executive operations, project management, or a strategic support role in a fast-paced organization
• Proficient in Monday.com and business intelligence tools; experience with AI and automation solutions a strong plus
• Highly organized and detail-oriented with strong documentation, SOPs, and workflow governance skills
• Proactive and self-managed — able to anticipate needs, manage competing priorities, and execute with minimal direction
• Strong communicator with excellent interpersonal skills and professional presence with executive-level stakeholders
• Comfortable managing complex logistics including travel coordination, event planning, and multi-location support
• Committed to compliance, data integrity, and HIPAA standards across all operational systems and documentation
• Experience in healthcare, home care, or a multi-site operational environment a strong plus

Benefits

• Paid Time Off and Paid Holidays
• 100% Company-Paid Dental Insurance and Vision Insurance
• 100% Company-Paid $25,000 Life Insurance Policy
• 100% Company-Paid Employee Assistance Program — including mental health counseling sessions, financial coaching, provider referrals, and childcare resources — available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed
• 401(k) Retirement Program — with Employer Match
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• A supportive team to work alongside

Benefit eligibility is based on hours worked.

Requirements

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in-home care

Pay

$90,000 - $110,000

Schedule

Full-time