Executive Houskeeper
TPG Hotels and Resorts · Traverse City, MI · 1 wk ago
On-siteBusiness DevelopmentFull-time
Job Overview
What You'll Be Doing
- Staff Management: Recruit, train, and supervise housekeeping staff.
- Create department schedules and assign duties to housekeeping personnel daily.
- Conduct performance evaluations and provide feedback to staff.
- Provide ongoing training to housekeeping staff.
- Implement and update training programs to improve efficiency and performance.
- Cleaning Standards: Establish and enforce cleaning standards and procedures.
- Monitor and inspect the cleanliness of rooms, public areas, and other hotel facilities.
- Ensure compliance with health and safety regulations.
- Implement quality control programs to maintain high standards of cleanliness.
- Conduct regular audits to ensure adherence to established standards.
- Inventory Management: Maintain inventory of cleaning supplies and equipment.
- Cook with the purchasing department for the procurement of cleaning materials.
- Control costs and expenses within the allocated budget.
- Guest Satisfaction: Address guest complaints and concerns related to housekeeping.
- Implement measures to enhance guest satisfaction and experience.
- Communication: Liaise with other departments to coordinate housekeeping activities.
- Communicate with front desk staff to ensure accurate room status information.
- Part-Time Benefits Also Available!
What You Bring
- A high school diploma is usually required.
- A degree in hospitality management or a related field is an advantage.
- Previous experience in housekeeping or a related field, with a minimum of 2- years in a supervisory or managerial role.
- Strong communication and interpersonal skills to interact with staff and guests effectively.
- Excellent organizational and time-management skills.
- Strong attention to detail and a commitment to maintaining high-quality standards.
- Leadership skills to manage and motivate a diverse team.
- Ability to address and resolve issues promptly.
- Familiarity with industry cleaning standards and best practices.
- Proficiency in using basic computer applications such as Microsoft Office.
- Ability to work flexible hours and adapt to changing priorities.
Benefits
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) Retirement Plan with company match
- Paid Time Off, Vacation and Holidays
- Employee Assistance Program
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
- *Benefits vary by location*