Executive Houskeeper

Company Description Homewood Suites by Hilton Shreveport is an extended-stay hotel serving guests in the Shreveport–Bossier City area with a focus on comfort, convenience, and friendly service. The property offers spacious suites with fully equipped kitchens, complimentary breakfast, and evening social events to create a welcoming environment for business and leisure travelers. As part of the Hilton family of brands, the hotel follows established standards for guest satisfaction, cleanliness, and safety. Team members are encouraged to deliver consistent, high-quality service while supporting a collaborative and respectful workplace. The hotel values reliability, professionalism, and a strong commitment to guest care. Role Description The Executive Housekeeper is responsible for overseeing all housekeeping operations to ensure that guest rooms, public areas, and back-of-house spaces are consistently clean, safe, and well-maintained. This full-time, on-site role in the Shreveport–Bossier City area includes supervising housekeeping and laundry staff, assigning daily tasks, and monitoring performance to meet brand standards. The role involves inspecting rooms and common areas, managing inventory of cleaning supplies and linens, coordinating with the front desk and maintenance teams, and supporting scheduling to meet occupancy demands. The Executive Housekeeper develops and implements cleaning procedures, trains team members on safety and sanitation practices, and ensures compliance with company policies and Hilton brand requirements. The position also includes handling guest requests and feedback related to housekeeping, addressing issues promptly, and helping create a positive, welcoming environment for all guests and team members. Qualifications Experience in housekeeping supervision or management in a hotel or similar hospitality environment, with strong knowledge of cleaning standards and procedures.Skills in team leadership, staff training, scheduling, and performance management, with the ability to motivate and support a diverse workforce.Ability to organize daily operations, manage inventories of supplies and linens, and coordinate effectively with front desk and maintenance teams.Attention to detail in room inspections, safety, and sanitation, including familiarity with health, safety, and brand compliance requirements.Clear communication and interpersonal skills for working with guests and colleagues, including handling service requests and resolving issues professionally.Basic computer and administrative skills for managing reports, records, and housekeeping systems; prior experience with hotel property management systems is an advantage.Ability to perform physical tasks such as standing, walking, lifting, and bending throughout the shift, and to work a flexible schedule including weekends and holidays as needed.Previous Hilton or branded hotel experience and knowledge of Hilton housekeeping standards are preferred; high school diploma or equivalent is beneficial.