Executive Housekeeper

About the role

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. This position reports to the hotel Director of Operations.

Responsibilities

• Responsible for short and long term planning and the management of the hotel’s housekeeping operations
• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
• Solid understanding of housekeeping and laundry supplies and pars
• Teach employees importance of, and how to greet guests and courteously solve guest requests
• See that inspection program is consistently maintained
• Assure all safety and security policies and procedures are followed
• Work closely with all other Departments
• Inspect some rooms daily
• Experience purchasing linens and housekeeping supplies
• Current on latest housekeeping and laundry technology
• Work closely with vendors to assure proper pricing, delivery, and maintenance
• Ensure OSHA and ADA policies are adhered to
• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
• Insures proper staffing levels for customer service goals
• Coach and counsel employees to reflect Hyatt service standards and procedures

Requirements

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset

Qualifications

• High energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must possess the following strengths:
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

Skills

Strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Benefits

General Perks: An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
50% off at 1890 Restaurant 25% off at Marengo Spa
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Paid Holidays, Sick Days and Vacation Days
Connect with thousands of National and Local Partners for Various Discounts
Located near RTA stops and pick ups
Discounted Parking Passes
Wellbeing: “Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose” To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
Hotel gym access
Affordable Medical, Dental and Vision Coverage after 30 days of employment

Pay

N/A

Schedule

N/A