Executive General Adjuster

Responsibilities

• Investigate and evaluate insurance claims to determine coverage, liability, and extent of damages
• Review insurance policies, claim documentation, and supporting records to assess claim validity and exposure
• Conduct interviews with insureds, claimants, witnesses, contractors, and other involved parties
• Inspect damaged property and evaluate repair, replacement, and remediation costs
• Cook up coordination with engineers, consultants, attorneys, contractors, and other experts as needed
• Prepare detailed reports documenting findings, recommendations, and claim resolutions
• Negotiate settlements within established authority and recommend further action when necessary
• Maintain accurate reserves and monitor claim financials throughout the life of the file
• Participate in mediations, hearings, appraisals, and litigation support activities when applicable
• Ensure compliance with client guidelines, carrier requirements, and industry regulations
• Provide responsive communication and superior customer service to clients, insureds, and business partners
• Travel as required to inspect losses and support catastrophe response efforts
• Support special projects and operational initiatives as assigned.
• Maintain current knowledge of industry trends, policy forms, and claims practices.

Qualifications, Skills & Competencies

• Bachelor’s degree preferred or equivalent industry experience
• Appropriate state adjusting licenses as required
• Minimum of five (5) years of property and casualty claims adjusting experience, including handling complex or large-loss claims
• Experience with commercial, residential, and catastrophe claims preferred
• Strong analytical, investigative, and negotiation skills
• Excellent written and verbal communication abilities
• Able to manage multiple priorities and deadlines effectively
• Strong customer service and relationship management skills
• Detail-oriented with strong organizational skills
• Proficiency with Microsoft Office and claims management systems
• Able to work independently and collaboratively in a team environment
• Sound judgment and decision-making capabilities
• Able to work in both office and field environments
• Able to stand, walk, climb, bend, kneel, and lift as necessary to perform field inspections