Executive Engagement Manager

Responsibilities

• Develop and implement a comprehensive executive operations strategy.
• Define, document, and refine executive engagement and management processes.
• Create and secure approval for a Decision/Input/Notification (D/I/N) matrix to clarify roles, responsibilities, and governance.
• Establish communication strategies for executive audiences, executive support teams, chiefs of staff, and program leadership.
• Oversee a team of executive operations contractors responsible for logistics, scheduling, and executive briefing updates.
• Provide strategic guidance, daily support, and direction to team members.
• Ensure high-quality deliverables, operational excellence, and timely completion of all workstreams.
• Foster collaboration and alignment across stakeholders and partner teams.
• Build and manage a timeline of key milestones, including communications and decision checkpoints.
• Review, quality assure, and drive approvals for executive communications and event-related materials.
• Develop and oversee communications plans for executive support teams and program leaders.
• Lead executive operations meetings, planning sessions, and stakeholder briefings.
• Proactively communicate status updates, risks, and blockers across workstreams and leadership forums.
• Secure executive approvals through established governance and decision-making channels.
• Collaborate closely with cross-functional teams responsible for executive engagement, content, customer experiences, media programs, analyst relations, startup initiatives, leadership forums, and other strategic event programs.
• Define, promote, and execute an onsite executive operations support plan.
• Manage onsite executive operations activities, including stakeholder walkthroughs, executive communications channels, change management support, wayfinding assistance, and executive seating logistics.
• Coordinate executive experience planning before and during the event to ensure a seamless attendee experience.
• Lead and deliver post-event reviews, retrospectives, and recommendations for future improvements.

Qualifications

• Strategic Thinking: Ability to develop and implement high-level strategies and translate them into actionable execution plans. Experience balancing competing priorities while maintaining alignment with broader organizational goals.
• Leadership & Management: Proven experience leading teams, driving collaboration, and delivering results in complex environments. Ability to influence stakeholders and coordinate across multiple functions and levels of leadership.
• Communication & Influence: Exceptional written and verbal communication skills. Experience interacting with senior executives and diverse stakeholder groups. Ability to synthesize complex information into clear, concise communications and recommendations.
• Project Management: Strong project management and organizational skills with the ability to manage multiple workstreams simultaneously. Experience developing timelines, tracking dependencies, and driving accountability across teams. Highly proficient with collaboration and productivity tools, including spreadsheets and workflow management platforms. Experience leveraging automation, scripting, or process optimization tools to improve operational efficiency.
• Problem Solving: Ability to proactively identify risks, remove blockers, and resolve challenges in a fast-paced environment. Demonstrated adaptability, resourcefulness, and sound judgment under pressure.
• Attention to Detail: Exceptional attention to detail when reviewing schedules, communications, deliverables, briefing materials, and operational plans. Commitment to producing high-quality work and ensuring operational excellence across all aspects of executive engagement.