Jobs · Business Development · Arizona

Executive Director UHNW/ Private Client Relationship Management- West Business

Vanguard · Scottsdale, AZ · 1 mo ago
HybridBusiness DevelopmentFull-time

About the role

This is a rare, high-visibility role at a pivotal moment. Vanguard’s UHNW business is evolving—rethinking its service model, deepening client advocacy, and expanding its footprint with some of the largest self-directed investors in the firm’s ecosystem. The leader who steps into this seat will inherit a tenured, highly specialized team of Relationship Managers and Executives managing multi-billion-dollar books of business, and will be expected to elevate both the client experience and the team’s strategic impact across the enterprise.

Responsibilities

  • Lead a Premier Advisory Team
    • Serve as a leader of leaders for a team of Arizona-based Relationship Managers and Executives who advise Vanguard’s most complex individual investors—clients with significant, multi-faceted wealth management needs.
    • Coach and develop a highly specialized crew, setting the bar for client advocacy, retention, relationship depth, and growth across multi-billion-dollar books of business.
    • Own the full P&L and performance trajectory for the West Region, with direct accountability for offer penetration, client retention, and new business development.
  • Shape Client & Business Strategy
    • Meet directly with key clients and high-value prospects to deepen and secure the firm’s most important relationships—bringing a hands-on, trust-based approach to business development at the highest tier.
    • Partner with senior leaders across Business Development, Wealth Planning, AWM Support & Operations, and cross-site teams to drive coordinated strategies that serve the evolving needs of UHNW investors.
    • Identify market trends, competitive shifts, and emerging client expectations—and translate those insights into actionable improvements to Vanguard’s service model and value proposition.
  • Drive Enterprise Impact
    • Serve as business lead or sponsor for key cross-functional initiatives—including teaming models, performance reporting, product strategy, and practice management enhancements.
    • Influence and contribute to the development, implementation, and evolution of Vanguard’s UHNW service model at the enterprise level.
    • Go deep on process and methodology complexity to unlock technology, operational, and workflow improvements that enable the team to deliver at the highest level.

Requirements

  • 10+ years of progressive experience in wealth management, private banking, or financial advisory services, with meaningful people leadership responsibility.
  • A track record of leading and developing high-performing teams that serve ultra-high-net-worth or high-net-worth individual clients.
  • Deep, client-facing fluency in investment offerings, planning methodologies, and the bespoke service expectations of complex, high-asset-value relationships.
  • Proven ability to operate across a matrixed organization—building influence with senior stakeholders, specialist teams, and cross-functional partners.
  • Required: FINRA Series licenses and/or state registrations as determined by compliance (e.g., Series 7, 66, SFC). CFP and/or CFA designation strongly preferred.
  • Bachelor’s degree required; graduate degree (MBA, MS, or equivalent) preferred.

Qualifications

  • Required: FINRA Series licenses and/or state registrations as determined by compliance (e.g., Series 7, 66, SFC).
  • CFP and/or CFA designation strongly preferred.
  • Bachelor’s degree required; graduate degree (MBA, MS, or equivalent) preferred.

Skills

  • Client relationship management
  • Team leadership
  • Strategic business growth
  • Matrixed organization management
  • Client-facing fluency
  • Operational rigor
  • Enterprise thinking
  • Process and methodology complexity
  • Technology, operational, and workflow improvements

Benefits

Not specified.

Pay

TBD

Schedule

Hybrid

Similar jobs