Executive Director, Technology Operations

Key Responsibilities

• Strategic Leadership
• Client & Stakeholder Management
• Cross-Functional Collaboration
• Service Delivery Excellence
• Vendor Management
• Operational Excellence
• Problem-Solving & Innovation
• Team Leadership

Qualifications

• Bachelor's degree in Business, Computer Science, or related field
• 7-10+ years of experience in technology operations or project management, with at least 5 years in a dynamic leadership role
• Proven track record of successfully launching and managing complex projects
• Excellent communication, presentation, and interpersonal skills
• Ability to think strategically and translate vision into actionable plans
• Experience with data-driven decision making and analytics tools
• Experience with SalesForce, Tableau, Confluence, CMS systems, and project planning tools preferred
• Experience in higher education is preferred

About Everspring

Everspring is a leading provider of education technology and service solutions. Our advanced technology, proven marketing approach, research-based instructional design services, and robust faculty support deliver outstanding outcomes for our university partners, powering their success online.

We are based in Chicago and serve a growing number of colleges and universities. Based on the 2022 Best Places to Work in Chicago survey, we have been recognized as one of the top places to work for four consecutive years and are certified through May 2026.

Pay

The annual base salary range for this position is: $165,000 to $180,000.

Schedule

This role is eligible for a hybrid work arrangement.