Executive Director (Senior Living) Relocation Eligible

Discover your purpose leading a warm, resident-centered assisted-living community on Maryland’s Eastern Shore.

About the role

As Executive Director you provide strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You represent the community externally, foster internal collaboration, and lead with clear communication, accountability, and compassion.

Responsibilities

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals.
• Ensure compliance with federal, state, and local regulations, as well as organizational and ownership standards.
• Maintain full responsibility for community financials, budgets, and operational performance metrics.
• Drive achievement of NOI, occupancy, and resident engagement targets.
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations.
• Champion a resident-centered model of care that prioritizes service, dignity, and engagement.
• Foster a supportive environment for residents, families, and team members.
• Provide functional oversight to clinical, memory care, dining, and life-enrichment programs.
• Hold regular Town Hall and/or Resident Council meetings; ensure consistent family communications and care-plan reviews.
• Provide visible leadership to department heads and the community team.
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction.
• Implement policies and procedures that promote compliance, accountability, and professional growth.
• Support an inclusive, collaborative, and performance-driven work culture.
• Partner with the sales team to drive occupancy and maximize top-line revenue.
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning.
• Cultivate and maintain community relationships to support lead generation and referrals.
• Lead external business-development strategy with clear accountabilities and measurable outcomes.
• Ensure compliance with state assisted-living and memory-care regulations, policies, and resident documentation.
• Lead monthly “at-risk” meetings and family-engagement efforts.
• Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness.
• Ensure wellness and care plans are properly implemented and tracked.
• Participate in a rotating on-call schedule and Manager on Duty (MOD) evening/weekend coverage.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field preferred; degree required in lieu of active state-specific Administrator licensure/certification for Maryland candidates.
• Minimum 3 years of leadership or management experience, including operational oversight, financial management, team leadership, and customer/client service.
• Executive Director, senior-living, healthcare, hospitality, multi-site, or comparable operational leadership experience preferred.
• State-specific Administrator License/Certification required. Maryland candidates who do not currently hold an Assisted Living Administrator license may still be considered if enrolled in a Department-approved manager training program within 6 months of employment; company-sponsored licensing support available.
• Demonstrated success in operational leadership, occupancy/census growth, financial performance, and team development preferred.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Experience with Medicaid programs a plus, depending on community/state requirements.

Benefits

• Competitive wages ($105,000–$110,000).
• 20% annual bonus + stabilization bonus.
• Relocation assistance eligible.
• Early access to earned wages before payday.
• Flexible scheduling options with full-time and part-time hours.
• Paid time off and holidays (full-time).
• Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time).
• 401(k) with employer match.
• Paid training.
• Opportunities for growth and advancement.
• Meals and uniforms provided.
• Employee Assistance Program.

Schedule

Full-time, on-site position. Core hours 9:00 am–5:00 pm; on-call required.

About the community

HeartFields Assisted Living at Easton blends small-town charm with personalized care. Located near historic downtown Easton, the community features an open-concept environment, in-house Fox Rehab therapy, locally inspired Eastern Shore cuisine, and a long-tenured, compassionate staff. Residents enjoy vibrant events, waterfront serenity, and a true sense of belonging.