Executive Director (Senior Living)
About Seaton Senior Living
Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virginia, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.
Position Highlights
- Status: Full Time
- Schedule: 9:00am–5:00pm; Manager on Duty rotation; on-call required
- Location: Fully on-site – Chalfont, PA
- Compensation: $120,000–$130,000 (based on senior living ED experience)
- Bonus Eligibility: 20% Annual Target Performance Bonus
Why You'll Love This Community
Welcome to NewSeasons at New Britain, where compassionate care meets vibrant living. Our community offers personalized support, engaging activities, and modern amenities designed to help residents thrive. As a leader in senior living in Chalfont, PA, we combine exceptional wellness programs, a dedicated team, and a welcoming atmosphere to provide a new season of comfort, connection, and confidence for every resident and family we serve.
What You’ll Do
- Operational Leadership:
- Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
- Maintain full responsibility for community financials, budgets, and operational performance metrics
- Drive achievement of NOI, occupancy, and resident engagement targets
- Monitor and manage operating costs, labor, and collections in alignment with financial expectations
- Customer-Focused Culture:
- Champion a resident-centered model of care that prioritizes service, dignity, and engagement
- Foster a supportive environment for residents, families, and team members alike
- Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight
- Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent
- Team & Talent Development:
- Provide visible leadership to department heads and community team members
- Hire, train, develop, and coach staff to achieve high performance and job satisfaction
- Implement policies and procedures that promote compliance, accountability, and professional growth
- Support an inclusive, collaborative, and performance-driven work culture
- Business Development & Sales Strategy:
- Partner with the sales team to drive occupancy and maximize top-line revenue
- Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
- Cultivate and maintain relationships within the community to support lead generation and referrals
- Lead external business development strategy with clear accountabilities and measurable outcomes
Qualifications
- Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred)
- Minimum 3 years of management experience, with at least 2 years as an Executive Director with recent private pay senior living (AL/MC/IL)
- Must hold a Personal Care License in Pennsylvania for Assisted Living settings
- Proven success in census growth, operational leadership, and financial management
- Strong team leadership skills with experience in hiring, performance management, and coaching
- Excellent communication, problem-solving, and decision-making skills
- Participation in on-call schedule and Manager on Duty (MOD) coverage required
About Seaton Senior Living
Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virginia, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.
EEO Statement
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.