Executive Director (Senior Living)

About LakeHouse Senior Living

LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead. As part of one of the largest senior living families in the United States, LakeHouse communities have earned Great Place to Work® certifications from 2022–2027. LakeHouse is a place where purpose thrives, culture unites us, and opportunity is always present. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Position highlights

• Status: Full Time
• Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
• Location: Carroll, OH
• Rate of Pay: $90,000–95,000 + 20% Annual Performance Target Bonus
• Travel: Limited for a regional meeting or training
• Job Code: 1004679

About the community

Welcome to Carroll Place, offering Assisted Living in Carroll, OH, where days are shaped by familiar routines and a strong sense of “let’s go do something.” Share meals together in the dining room, catch live entertainment in the afternoon, then head out with friends for a group outing to a favorite restaurant or a movie. Choose from suite and one-bedroom apartment options, including the Hickory suite at 480 square feet or the Ash one-bedroom at 528 square feet. With kitchenettes, practical storage, and a team that keeps the week moving smoothly, it is a community that feels comfortable, social, and rooted in local life.

Responsibilities

Operational Leadership

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
• Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards
• Maintain full responsibility for community financials, budgets, and operational performance metrics
• Drive achievement of NOI, occupancy, and resident engagement targets
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations

Customer-Focused Culture

• Champion a resident-centered model of care that prioritizes service, dignity, and engagement
• Foster a supportive environment for residents, families, and team members alike
• Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight
• Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent

Team & Talent Development

• Provide visible leadership to department heads and community team members
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction
• Implement policies and procedures that promote compliance, accountability, and professional growth
• Support an inclusive, collaborative, and performance-driven work culture

Business Development & Sales Strategy

• Partner with the sales team to drive occupancy and maximize top-line revenue
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
• Cultivate and maintain relationships within the community to support lead generation and referrals
• Lead external business development strategy with clear accountabilities and measurable outcomes

Assisted Living / Memory Care

• Ensure compliance with state AL/MC regulations, policies, and resident documentation
• Lead monthly “at-risk” meetings and family engagement efforts
• Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness
• Ensure wellness and care plans are properly implemented and tracked

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field preferred
• Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living required
• State-specific Administrator License/Certification as required by state (RCAC & CBRF’s in the state of Wisconsin)
• Proven success in census growth, operational leadership, and financial management
• Strong team leadership skills with experience in hiring, performance management, and coaching
• Excellent communication, problem-solving, and decision-making skills
• Experience with Medicaid (a plus, depending on state)
• Participation in rotating on-call schedule and Manager on Duty (MOD) coverage required

Benefits

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Culture & values

At Discovery Senior Living, we’re unified by certain core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.