Executive Director (Senior Living)

Position Highlights

• Status: Full Time
• Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations.
• Location: Phoenixville, PA (On-site)
• Rate of Pay: $140,000–$150,000 annually, plus eligibility for a 20% annual bonus.

About the Community

Welcome to Spring Mill, a welcoming senior living community in Phoenixville, PA, offering Personal Care, SHINE® Memory Care and Respite Care services in a comfortable setting. Residents at our Personal Care and Memory Care community in Phoenixville enjoy maintenance-free living enhanced by exceptional service, beautiful surroundings, and programs that inspire connection. We offer on-site medical services, including primary care physician services, podiatry, dental, psychiatry, psychology, hospice, home care services, and outpatient rehab services. As one of the most trusted Phoenixville senior communities, Spring Mill provides compassionate senior communities that Phoenixville residents depend on. Our approach to care focuses on dignity and peace of mind, making us a leading choice for senior living in Phoenixville and beyond.

What You'll Do

Operational Leadership

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
• Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards
• Maintain full responsibility for community financials, budgets, and operational performance metrics
• Drive achievement of NOI, occupancy, and resident engagement targets
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations

Customer-Focused Culture

• Champion a resident-centered model of care that prioritizes service, dignity, and engagement
• Foster a supportive environment for residents, families, and team members alike
• Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight
• Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent

Team & Talent Development

• Provide visible leadership to department heads and community team members
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction
• Implement policies and procedures that promote compliance, accountability, and professional growth
• Support an inclusive, collaborative, and performance-driven work culture

Business Development & Sales Strategy

• Partner with the sales team to drive occupancy and maximize top-line revenue
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
• Cultivate and maintain relationships within the community to support lead generation and referrals
• Lead external business development strategy with clear accountabilities and measurable outcomes

Assisted Living / Memory Care (as applicable)

• Ensure compliance with state AL/MC regulations, policies, and resident documentation
• Lead monthly “at-risk” meetings and family engagement efforts
• Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness
• Ensure wellness and care plans are properly implemented and tracked

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field preferred
• Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL)
• State-specific Administrator License/Certification required with extensive experience operating in PA as a PCHA
• Proven success in census growth, operational leadership, and financial management
• Strong team leadership skills with experience in hiring, performance management, and coaching
• Excellent communication, problem-solving, and decision-making skills
• Experience with Medicaid (a plus, depending on state)
• Participation in rotating on-call schedule and Manager on Duty (MOD) coverage

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).