Executive Director | Safety Net

About the role

We're seeking an Executive Director to lead our Safety Net Service Line in California. This role oversees multiple programs including Street Medicine, Enhanced Care Management, Medication Assisted Treatment, and housing operations.

Responsibilities

• Lead a team of regional leaders and central service line leaders to ensure high quality and drive growth.
• Drive performance excellence through Directors and Program Managers, initiating and signing off on key strategic and operational initiatives.
• Initiate and run all hands meetings, stay connected to the front lines, and keep patients at the center; building systems and relationships to address field barriers and continuously improve operations, staff, and patient satisfaction.
• Partner with clinical leadership to deliver the highest quality care to our patients and advance the use of technology to reach more patients and make services more sustainable.
• Model and grow Akido's core values—Respect, Empathy, Teamwork—across the state.
• Grow a critically needed program through scalable systems, hitting growth and financial targets, and optimizing workflows, processes, and protocols.
• Partner with regional, clinical, and central leaders to design and oversee workflows, processes, and protocols that allow us to scale quality and performance across the state.
• Use data to coach directors and Program Managers: weekly dashboards, variance reviews, and action plans to unblock performance.
• Build and own relationships with key Community Based Organization (CBO) partners to help serve more patients and open up new markets.
• Own the P&L and budget development for this fast-growing line of business in partnership with network and finance leadership.
• Own Health-Plan-facing work and compliance, leading critical meetings with Health Plan partners for ECM and Community Supports, maintaining strong relationships with plan leaders, and optimizing contracts.
• Own overall grievance and Corrective Action Plans (CAPs) and compliance efforts to ensure good standing with plans and regulators.
• Dedicate time to work with direct patient care staff, meet patients, and advance our mission.

Requirements

10+ years leading teams in healthcare, social services, or adjacent safety-net settings; 4+ years managing managers.

Deep familiarity with Medi-Cal, CalAIM ECM & Community Supports, and field-based care for people experiencing homelessness, SMI/SUD, justice-involved, or medically complex adults.

Systems builder who builds protocols, workflows, and processes that can scale quality and performance from 50 staff to 500+ staff.

Data-driven operator who sets goals, inspects results, and operationalizes improvements.

Excellent communicator who builds trust with staff, Health Plans, and community partners.

Health-plan/compliance and health policy familiarity.

Advanced training (Master’s in Social Work, Public Health, or related field); SUD/harm-reduction training, or clinical licensure (MD, DO, PA, NP, LCSW, LSW, RN) a plus.

Comfortable spending significant time in the field.

Qualifications

Salary range $200,000 - $250,000 USD

Benefits

Equal opportunity employer

Schedule

Full-time position

Pay

$200,000 - $250,000 USD