Executive Director, Risk Management - Life Insurance
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
Thus we need to map content to these headings. Let's see what sections we have:
- About the role: Could include the "Why USAA?" and "The Opportunity" description (role overview). That seems appropriate.
- Responsibilities: "What You'll Do" list.
- Requirements: "What You Have" (education, experience). Could also include "What Sets You Apart" maybe as Qualifications or Skills.
- Qualifications: maybe "What Sets You Apart" or combine with Requirements.
- Skills: maybe specific skills like communication, analytical, etc.
- Benefits: Benefits section.
- Pay: Compensation section (salary range).
- Schedule: Location and work schedule (flexible, 4 days per week office). Also location details.
We must not create sections with filler. All these have content.
We need to use
for each section heading. Inside each, we can have
prose or
- for lists.
We must not include boilerplate like EEO, visa sponsorship? Visa sponsorship is a statement: "USAA does not provide visa sponsorship for this position. Please do not apply..." That's substantive? It's a condition. Should we include? It's not in the prescribed headings but could be placed under Requirements or maybe a separate section? The instruction says only use those headings; we can put visa sponsorship under Requirements or maybe a
inside Requirements. It's substantive, so we should preserve it.
Similarly, "Location" details: we can put under Schedule or maybe a separate section? But we have Schedule heading for work schedule; location could be under Schedule or maybe a separate section not listed. Since we must only use those headings, we can include location info under Schedule (since schedule includes location and days). Or we could create a separate section not in list? The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings only. So we should map all content into those categories.
Thus:
- About the role: includes "Why USAA?" and "The Opportunity" description (role overview). Could be a few paragraphs.
- Responsibilities: "What You'll Do" list (bullet points). We'll convert each sentence into
- .
- Requirements: "What You Have" (education, experience). Also include visa sponsorship statement maybe.
- Qualifications: maybe "What Sets You Apart" (distinguishing qualifications). Could be bullet list.
- Skills: maybe specific skills like communication, analytical, etc. Could be extracted from Requirements and What Sets You Apart. But we might combine.
- Benefits: Benefits paragraph.
- Pay: Compensation paragraph (salary range, incentive info).
- Schedule: Location and work schedule (4 days per week office, possible locations, relocation assistance). Also maybe mention remote/hybrid flexibility for military spouses earlier? That is in Why USAA? Actually earlier: "USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs." That's a note about flexibility; could be included in Schedule.
We need to preserve all substantive information. So we must include that note.
We must not include duplicated lines. Ensure we don't repeat.
Now craft HTML.
We'll start with
About the role
then ... combine Why USAA? and The Opportunity.
Why USAA? text: "Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs."
The Opportunity: paragraph(s) describing role. We'll combine.
We need to ensure we don't lose any detail.
Let's extract The Opportunity paragraph:
"The Opportunity Reporting directly to the VP and Chief Risk Officer of USAA Life Insurance Company (LifeCo), the Executive Director, Risk Management will lead several of the organization's most strategic risk functions, serving as a key member of the LifeCo Risk Leadership Team and helping define a modern, business-aligned risk management framework that supports innovation while ensuring the safety and soundness of the Life Insurance business. The Executive Director will provide leadership across Risk Programs, Operational Risk Management, and Model Risk Management, while also overseeing an emerging and highly visible Data & AI Risk function. As LifeCo expands its use of advanced analytics, artificial intelligence, and enterprise data capabilities, this leader will play a critical role in establishing practical, appropriately calibrated governance for AI models, data quality, and emerging technology risks. Working closely with first-line business leaders, the Executive Director will help determine where controls should be strengthened, where processes can be simplified, and how risk oversight can enable responsible innovation without impeding business objectives. A central mandate of the position will be simplifying and tailoring the LifeCo risk framework. The Executive Director will help modernize and streamline risk programs, operational risk processes, and model risk governance to create a more efficient, scalable, and sustainable operating model. This individual will possess the judgment to distinguish between minimum viable controls and best-in-class practices, ensuring that governance remains rigorous while appropriately sized for the organization's risk profile, strategic objectives, and pace of innovation. This is a unique opportunity to help shape the future of risk management for USAA's Life Insurance Company during a period of significant growth, transformation, and modernization. This role is ideally suited for a seasoned life insurance risk executive who combines deep Life Insurance expertise with experience across operational risk, model risk management, enterprise risk management, data governance, and regulatory oversight. The Executive Director will serve as a trusted advisor to senior leadership, influence enterprise-wide priorities, and help establish USAA's long-term approach to AI governance, data quality oversight, and risk management modernization within the Life Insurance business. In doing so, this leader will have the opportunity to build and mature critical capabilities, develop high-performing teams, and leave a lasting impact on the future direction of risk management across LifeCo."
We'll put that in
.
Now Responsibilities: "What You'll Do" list. Let's extract each bullet:
- Engage in senior leaders' strategy discussions, real-time evaluations of risks, and effective challenge to ensure safety and soundness of the business and accomplishment of objectives.
- Establish a best-in-class Risk Management framework to ensure comprehensive oversight and management of risks across the full risk taxonomy.
- Ensure the risk aligns within appetites tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
- Lead a team of employees dedicated to managing risk in alignment with a strong effective risk governance and oversight.
- Set the agenda, build diverse high-performing teams, and sell the vision.
- Ensure training and coaching of employees and provides the team with development opportunities.
- Maintain a long-term view of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies.
- Ensure effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
- Establish trust and rapport with senior business leaders to sustain oversight of the second line risk role.
- Partner with the senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits.
- Partner across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate.
- Provide advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
- Actively engage line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
- Liaise with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations.
- Liaise with Compliance and CLO to influence sound governance structure for oversight of risks and business operations.
We'll put each as
- .
Now Requirements: "What You Have" list:
- Bachelors degree, or 4 years of relevant education and/or experience.
- 10 or more years of related business/risk experience developing strategies, managing major initiatives and delivering results in a large financial institution or professional business services environment.
- 4 years of people leadership experience in building, managing and/or developing high-performing teams.
- Experience implementing an enterprise-wide risk management program that adheres to regulatory requirements and expectations.
- Significant knowledge of risk frameworks including risk governance; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment and testing).
- Demonstrated ability to influence at senior levels within an organization.
- Proven capability to communicate effectively across the 1st and 2nd Lines of Defense and build collaborative relationships.
- Strong written and oral communication skills, including the ability to communicate complex analyses to a non-technical audience.
- Strong problem-solving, critical thinking and analytical skills.
- Deep knowledge of the life insurance regulatory environment, including state insurance regulations, NAIC risk management and solvency frameworks (including ORSA), statutory accounting principles, capital and reserve requirements, model risk governance, product and underwriting risk oversight, third-party risk management, operational resilience, and applicable federal laws, regulations, and supervisory guidance impacting life insurance carriers and their affiliated financial services operations.
Also Visa Sponsorship statement: "USAA does not provide visa sponsorship for this position. Please do not apply for this position if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)."
We'll include that as a
after the list maybe.
Now Qualifications: "What Sets You Apart" list:
- Deep Life Insurance risk management expertise with a proven track record overseeing complex risk frameworks within a life insurer.
- Strong understanding of the industry's unique risk profile, including product, actuarial, capital, reserve, investment, liquidity, operational, and regulatory risks, coupled with the ability to balance business growth, customer outcomes, and prudent risk-taking.
- Significant leadership experience across both Operational
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need to map content to these headings. Let's see what sections we have: - About the role: Could include the "Why USAA?" and "The Opportunity" description (role overview). That seems appropriate. - Responsibilities: "What You'll Do" list. - Requirements: "What You Have" (education, experience). Could also include "What Sets You Apart" maybe as Qualifications or Skills. - Qualifications: maybe "What Sets You Apart" or combine with Requirements. - Skills: maybe specific skills like communication, analytical, etc. - Benefits: Benefits section. - Pay: Compensation section (salary range). - Schedule: Location and work schedule (flexible, 4 days per week office). Also location details. We must not create sections with filler. All these have content. We need to use
for each section heading. Inside each, we can have
prose or
- for lists.
We must not include boilerplate like EEO, visa sponsorship? Visa sponsorship is a statement: "USAA does not provide visa sponsorship for this position. Please do not apply..." That's substantive? It's a condition. Should we include? It's not in the prescribed headings but could be placed under Requirements or maybe a separate section? The instruction says only use those headings; we can put visa sponsorship under Requirements or maybe a
inside Requirements. It's substantive, so we should preserve it. Similarly, "Location" details: we can put under Schedule or maybe a separate section? But we have Schedule heading for work schedule; location could be under Schedule or maybe a separate section not listed. Since we must only use those headings, we can include location info under Schedule (since schedule includes location and days). Or we could create a separate section not in list? The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings only. So we should map all content into those categories. Thus: - About the role: includes "Why USAA?" and "The Opportunity" description (role overview). Could be a few paragraphs. - Responsibilities: "What You'll Do" list (bullet points). We'll convert each sentence into
- .
- Requirements: "What You Have" (education, experience). Also include visa sponsorship statement maybe.
- Qualifications: maybe "What Sets You Apart" (distinguishing qualifications). Could be bullet list.
- Skills: maybe specific skills like communication, analytical, etc. Could be extracted from Requirements and What Sets You Apart. But we might combine.
- Benefits: Benefits paragraph.
- Pay: Compensation paragraph (salary range, incentive info).
- Schedule: Location and work schedule (4 days per week office, possible locations, relocation assistance). Also maybe mention remote/hybrid flexibility for military spouses earlier? That is in Why USAA? Actually earlier: "USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs." That's a note about flexibility; could be included in Schedule.
We need to preserve all substantive information. So we must include that note.
We must not include duplicated lines. Ensure we don't repeat.
Now craft HTML.
We'll start with
About the role
then... combine Why USAA? and The Opportunity. Why USAA? text: "Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs." The Opportunity: paragraph(s) describing role. We'll combine. We need to ensure we don't lose any detail. Let's extract The Opportunity paragraph: "The Opportunity Reporting directly to the VP and Chief Risk Officer of USAA Life Insurance Company (LifeCo), the Executive Director, Risk Management will lead several of the organization's most strategic risk functions, serving as a key member of the LifeCo Risk Leadership Team and helping define a modern, business-aligned risk management framework that supports innovation while ensuring the safety and soundness of the Life Insurance business. The Executive Director will provide leadership across Risk Programs, Operational Risk Management, and Model Risk Management, while also overseeing an emerging and highly visible Data & AI Risk function. As LifeCo expands its use of advanced analytics, artificial intelligence, and enterprise data capabilities, this leader will play a critical role in establishing practical, appropriately calibrated governance for AI models, data quality, and emerging technology risks. Working closely with first-line business leaders, the Executive Director will help determine where controls should be strengthened, where processes can be simplified, and how risk oversight can enable responsible innovation without impeding business objectives. A central mandate of the position will be simplifying and tailoring the LifeCo risk framework. The Executive Director will help modernize and streamline risk programs, operational risk processes, and model risk governance to create a more efficient, scalable, and sustainable operating model. This individual will possess the judgment to distinguish between minimum viable controls and best-in-class practices, ensuring that governance remains rigorous while appropriately sized for the organization's risk profile, strategic objectives, and pace of innovation. This is a unique opportunity to help shape the future of risk management for USAA's Life Insurance Company during a period of significant growth, transformation, and modernization. This role is ideally suited for a seasoned life insurance risk executive who combines deep Life Insurance expertise with experience across operational risk, model risk management, enterprise risk management, data governance, and regulatory oversight. The Executive Director will serve as a trusted advisor to senior leadership, influence enterprise-wide priorities, and help establish USAA's long-term approach to AI governance, data quality oversight, and risk management modernization within the Life Insurance business. In doing so, this leader will have the opportunity to build and mature critical capabilities, develop high-performing teams, and leave a lasting impact on the future direction of risk management across LifeCo." We'll put that in
. Now Responsibilities: "What You'll Do" list. Let's extract each bullet: - Engage in senior leaders' strategy discussions, real-time evaluations of risks, and effective challenge to ensure safety and soundness of the business and accomplishment of objectives. - Establish a best-in-class Risk Management framework to ensure comprehensive oversight and management of risks across the full risk taxonomy. - Ensure the risk aligns within appetites tolerances and strategic goals, product plans, forecasts, and adjusts to variances. - Lead a team of employees dedicated to managing risk in alignment with a strong effective risk governance and oversight. - Set the agenda, build diverse high-performing teams, and sell the vision. - Ensure training and coaching of employees and provides the team with development opportunities. - Maintain a long-term view of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. - Ensure effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. - Establish trust and rapport with senior business leaders to sustain oversight of the second line risk role. - Partner with the senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. - Partner across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. - Provide advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. - Actively engage line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. - Liaise with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. - Liaise with Compliance and CLO to influence sound governance structure for oversight of risks and business operations. We'll put each as
- .
Now Requirements: "What You Have" list:
- Bachelors degree, or 4 years of relevant education and/or experience.
- 10 or more years of related business/risk experience developing strategies, managing major initiatives and delivering results in a large financial institution or professional business services environment.
- 4 years of people leadership experience in building, managing and/or developing high-performing teams.
- Experience implementing an enterprise-wide risk management program that adheres to regulatory requirements and expectations.
- Significant knowledge of risk frameworks including risk governance; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment and testing).
- Demonstrated ability to influence at senior levels within an organization.
- Proven capability to communicate effectively across the 1st and 2nd Lines of Defense and build collaborative relationships.
- Strong written and oral communication skills, including the ability to communicate complex analyses to a non-technical audience.
- Strong problem-solving, critical thinking and analytical skills.
- Deep knowledge of the life insurance regulatory environment, including state insurance regulations, NAIC risk management and solvency frameworks (including ORSA), statutory accounting principles, capital and reserve requirements, model risk governance, product and underwriting risk oversight, third-party risk management, operational resilience, and applicable federal laws, regulations, and supervisory guidance impacting life insurance carriers and their affiliated financial services operations.
Also Visa Sponsorship statement: "USAA does not provide visa sponsorship for this position. Please do not apply for this position if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)."
We'll include that as a
after the list maybe. Now Qualifications: "What Sets You Apart" list: - Deep Life Insurance risk management expertise with a proven track record overseeing complex risk frameworks within a life insurer. - Strong understanding of the industry's unique risk profile, including product, actuarial, capital, reserve, investment, liquidity, operational, and regulatory risks, coupled with the ability to balance business growth, customer outcomes, and prudent risk-taking. - Significant leadership experience across both Operational