Executive Director, Psychiatry

Key Responsibilities

• Operate daily psychiatry operations across all assigned facilities, ensuring consistent and high-quality service delivery.
• Develop and implement scalable workflows across scheduling, onboarding, and credentialing.
• Identify operational gaps and implement process improvements.
• Maintain a structured operational cadence (daily, weekly, monthly, quarterly priorities).
• Review and analyze monthly profit and loss (P&L) statements for psychiatry services.
• Monitor provider productivity, revenue trends, and expense management.
• Prepare performance reports and roll-ups for executive leadership.
• Partner with finance to identify opportunities for improved efficiency and profitability.
• Support and oversee payer credentialing processes, including tracking and follow-up.
• Closely work with the credentialing and administrative teams to ensure timely processing and issue resolution.
• Oversee facility credentialing workflows for all psychiatry providers.
• Ensure compliance with all regulatory and documentation requirements.
• Oversee provider scheduling and coverage coordination across all facilities.
• Monitor provider productivity and support performance optimization.
• Aid in employee performance reviews, coaching, and ongoing development.
• Participate in interviewing and hiring of new psychiatry providers.
• Serve as a key point of contact for provider engagement, support, and retention.
• Maintain strong relationships with facility administrators, DONs, and leadership teams.
• Ensure high levels of responsiveness, communication, and service quality.
• Actively engage and gather customer feedback to improve service delivery and client satisfaction.
• Address operational or clinical concerns proactively to support retention.
• Support business development efforts by ensuring smooth onboarding of new facilities, coordinating across clinical, credentialing, and admin teams.
• Identify opportunities for service expansion within existing accounts.
• Support relationship-building efforts to strengthen long-term partnerships.
• Oversee staffing models to ensure appropriate psychiatry provider coverage.
• Partner with recruiting and leadership on hiring needs and workforce planning.
• Align scheduling, productivity expectations, and facility needs.

Qualifications

• 5+ years of leadership experience in healthcare operations, preferably in psychiatry or behavioral health.
• Strong understanding of skilled nursing facility (SNF) operations and post-acute workflows.
• Experience with provider management, credentialing, and multi-site operations.
• Financial acumen with experience reviewing P&L statements and performance metrics.
• Proven ability to collaborate cross-functionally (operations, business development, credentialing).
• Strong leadership, communication, and organizational skills.