Executive Director, People Experience
Guidehouse · San Antonio, TX · 1 wk ago
On-siteBusiness Development$226k–$376k/yrFull-time
About the role
The People Experience Lead will serve as a strategic and operational leader responsible for designing, shaping, and delivering a differentiated, end-to-end employee experience across Guidehouse, from onboarding through offboarding.
Responsibilities
- Define and lead the enterprise-wide employee experience strategy aligned to business outcomes, retention, and engagement
- Design and implement end-to-end employee journey mapping across the full lifecycle (hire to retire)
- Develop and evolve the employee value proposition, ensuring alignment with Guidehouse culture and priorities
- Partner with Human Capital, business leadership, and corporate functions to deliver a consistent, high-quality experience aligned with firm priorities and long-term growth objectives
- Partner with senior leaders on employee engagement, experience design, and culture
- Lead cross-functional teams to deliver high-impact employee experience initiatives across onboarding, development, and offboarding
- Analyze qualitative and quantitative data (e.g., surveys, feedback, retention metrics) to inform continuous improvement
- Oversee engagement measurement efforts (e.g., GPTW surveys, internal feedback loops) and drive action planning with business leaders
- Identify and address gaps in the employee experience, recommending and implementing actionable solutions
- Foster a culture of inclusion, belonging, and well-being across the employee base
- Influence peers and senior leaders to adopt best practices in employee experience
- Transform experience through data, insights, and continuous improvement
Requirements
- 15+ years of experience in HR, People Strategy, or organizational leadership roles
- Bachelor’s degree in human resources, business administration, organizational development or design, or a related field
- Proven experience leading employee experience, journey mapping, or experience design initiatives
- Strong ability to interpret and act on qualitative and quantitative data to drive outcomes
- Experience building and leading teams in global, large, complex organizations
- Demonstrated ability to influence senior leaders and drive cross-functional alignment
- Track record of improving employee engagement, retention, and satisfaction
- Excellent communication, facilitation, and stakeholder management skills
- Deep understanding of employee experience and engagement best practices
- Commitment to inclusion, and belonging
Qualifications
- Hybrid position requiring up to 25% travel
- Clearance required, none specified
Benefits
- Annual salary range: $226,000.00 - $376,000.00
- Comprehensive, total rewards package including competitive compensation and a flexible benefits package
- Benefits include medical, Rx, dental & vision insurance, personal and family sick time, company paid holidays, 401(k) retirement plan, basic life & supplemental life, health savings account, dental/vision & dependent care flexible spending accounts, short-term & long-term disability, student loan paydown, tuition reimbursement, personal development & learning opportunities, skills development & certifications, ethics hot line, mobility stipend, emergency back-up childcare program, corporate sponsored events & community outreach, and more
Pay
- $226,000.00 - $376,000.00 annually
Schedule
- Hybrid position requiring up to 25% travel
Skills
- Experience in global or multi-geography organizations
- Experience with survey design, analytics, and employee listening tools
- Familiarity with digital tools supporting engagement, feedback, and experience design
About Guidehouse
- Equal Opportunity Employer – Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation
- Guidehouse is committed to creating a diverse and supportive workplace
- Guidehouse does not accept unsolicited resumes from search firms or staffing agencies
- Guidehouse will not pay a placement fee to any third party who does not have a signed agreement with Guidehouse