Executive Director of Revenue Cycle Management

About the role

The Executive Director of Revenue Cycle Management (ED RCM) oversees the operational leadership and performance of the Medical Group’s revenue cycle. This role includes overseeing call center, mid-cycle (charge capture, coding and revenue integrity), and back-end revenue cycle functions.

Responsibilities

• Operationalizes revenue cycle strategy, drives KPI performance, and ensures Epic Revenue Cycle-enabled workflows support accurate charge capture, timely billing, regulatory compliance, and optimal cash flow.

• Ensures consistent execution of policies, workflows, and performance expectations across all Medical Group practices.

• Drives revenue cycle performance and accountability through ownership of key operational KPIs, including denial rates, clean claim rates, accounts receivable aging, and net collection performance.

• Operationalizes revenue cycle strategy in partnership with the Chief Revenue Officer, ensuring alignment with enterprise priorities, governance structures, and financial objectives.

• Maintains regulatory compliance and revenue integrity, including oversight of billing quality, coding accuracy, audit readiness, and adherence to payer and regulatory requirements.

• Builds and leads a high-performing revenue cycle leadership team, fostering accountability, collaboration, and continuous improvement across all Medical Group practices.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, Finance, or related field required; Master’s degree preferred

• 8-10+ years of progressive experience in physician or Medical Group revenue cycle management

• Demonstrated experience leading end-to-end professional revenue cycle operations in a multi-specialty physician practice, preferably within an academic medical center

• Strong knowledge of revenue cycle workflows, healthcare billing regulations, coding guidelines, and payer reimbursement methodologies

• Experience overseeing Epic revenue cycle operations and operational reporting

• Proven ability to lead managers and supervisors and hold teams accountable for operational and financial outcomes

• Prominent analytical, communication, and stakeholder management skills

Qualifications

• Master's degree in Healthcare Administration, Business Administration, Finance, or related field preferred

• One or more of the following certifications preferred:

  • AAHAM Certified Revenue Cycle Executive (CRCE)
  • Certified Revenue Cycle Professional (CRCP)
  • Certified Healthcare Access Management (CHAM)
  • Certified Revenue Cycle Executive-Instructional (CRCE-I)
  • Certified Financial Healthcare Professional (CFHP)
  • Certified Healthcare Financial Professional (CHFP)
  • Certified Medical Practice Executive (CMPE)

Skills

• Strategic planning and implementation

• Revenue cycle management expertise

• Leadership and team management

• Regulatory compliance and oversight

• Financial analysis and reporting

Benefits

Not specified

Pay

Not specified

Schedule

Not specified