Executive Director-Internal Communications
About the role
Indiana University Health is seeking individuals who embody its values of excellence, compassion, teamwork and purpose to join its leadership team as Executive Director‑Internal Communications. The role serves as the enterprise leader for Internal Communications, shaping how team members understand, experience and engage with the organization's mission, strategy, priorities and culture. As a member of the Communications Executive Leadership Team, the incumbent guides the strategy for internal communications across the system, ensuring clear, consistent content that strengthens organizational connection, aligns with IU Health’s values, drives engagement and supports business objectives. They lead a high‑performing team of communications professionals, serving as a trusted advisor and strategic business partner to senior leaders and stakeholders. The role leads integrated internal communications strategies that advance enterprise priorities, support change initiatives and drive alignment across a complex healthcare system, including establishing communication standards and collaborating to create a consistent approach to messaging across regions, functions and audiences. The incumbent will influence the experience of more than 40,000 team members during a pivotal moment marked by growth and expansion projects, the opening of new hospitals and the implementation of Epic, ensuring communications are delivered with clarity, consistency and purpose. Through close partnership with leaders across Communications and the broader enterprise, this individual helps team members navigate change, connect their work to the mission and contributes to the successful implementation of IU Health's priorities. IU Health is Indiana’s largest health system with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue, nationally recognized for quality patient care in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants, and works in partnership with the Indiana University School of Medicine to provide world‑class care.
Responsibilities
- Shape how team members understand, experience and engage with the organization's mission, strategy, priorities and culture.
- Guide the strategy for internal communications across the system.
- Ensure clear, consistent content that strengthens organizational connection, aligns with values, drives engagement and supports business objectives.
- Lead a high‑performing team of communications professionals.
- Serve as a trusted advisor and strategic business partner to senior leaders and stakeholders.
- Lead integrated internal communications strategies that advance enterprise priorities, support change initiatives and drive alignment across the healthcare system.
- Establish communication standards.
- Collaborate to create a consistent approach to messaging across regions, functions and audiences.
- Influence the experience of more than 40,000 team members.
- Ensure communications are delivered with clarity, consistency and purpose during growth, expansion, new hospital openings and Epic implementation.
- Help team members navigate change.
- Connect team members’ work to the mission.
- Contribute to the successful implementation of IU Health's priorities.