Executive Director

About the role

In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction.

Responsibilities

• Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed
• Maintain resident retention by working with residents and their families, dealing with any issues that arise
• Respond and follow up with all walk-ins, phone-ins, mail-ins timely and appropriately
• Keep up to date with information about competitors
• Meet all expectations of meaningful contacts, leases and occupancy
• Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits
• Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy
• Maintain all local, state, and federal licenses for the community
• Lead staff meetings
• Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect
• Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations
• Manage other support level and management roles as needed

Qualifications

• A Bachelor's Degree is preferred
• 3+ years of sales and marketing or business management experience, preferably in the Senior Housing Industry
• You professionally communicate and listen to residents, guests, and coworkers
• You have great management skills and a willingness and desire to work harmoniously with all staff members
• You have the ability to switch tasks quickly and often
• You currently have an active Driver's License

Starting salary: $150k