Executive Director
TerraBella Senior Living · Wilson, NC · 2 days ago
SalesFull-time
About the role
TerraBella Senior Living is seeking an Executive Director to lead one of their communities. This role offers significant growth and advancement opportunities within a leading senior living organization.
Responsibilities
- Operate and manage the community according to Owners/Board of Directors, Discovery Management Group, and legal guidelines.
- Communicate and embody a clear, customer-focused vision based on a resident-centered model of care.
- Identify and build relationships within the local area to drive business into the community and effectively price products to maximize top-line revenue growth and achieve appropriate market position.
- Develop an effective external business development strategy with clear accountabilities assigned, and be able to articulate results and adjust the plan accordingly to maximize referral leads and move-ins.
- Ensure the community complies with state regulations, policies, and procedures.
- Maintain well-maintained, current, and compliant resident administrative files.
- Meet financial targets to maximize capital partners' return.
- Gain functional knowledge of all operating programs including memory care, clinical, dining, and social programs.
- Prepare and adhere to the community budget.
- Maximize occupancy and room rates by achieving budgeted revenue.
- Review and implement plans for financial statement deficiencies.
- Manage key, non-labor operating costs within budgeted levels.
- Process and submit monthly expenses and budget data on time according to policies and internal business controls.
- Meet NOI and occupancy expectations.
- Oversee all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.
Qualifications
- Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
- Minimum of three years of managerial experience, preferably in the senior living, health care, or hospitality industries.
- Previous management experience including hiring, coaching, performance management, daily operations supervision, and discipline.
- Previous sales experience preferred.
- Demonstration of success in managing operating expenses.
- Administrator License/certification.
- Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.