Executive Director

Description The Executive Director oversees the operations and management of a student housing community and is responsible for achieving financial and operational results of the asset. This position will be responsible for the overall big picture and will directly oversee leasing initiatives, CapEx projects, retail collections and communications and all personnel management and training. *This position supports multiple property locations.* What You’ll Do Manage a high-quality on-site staff through implementation of effective recruitment, training, motivation and development programsDirect efforts to ensure all purchasing guidelines are followedEnsure leasing team achieves the highest standards regarding shopping report scoresEnforce resident retention and service request follow-up programsImplement and monitor effective lease renewal programsMonitor an effective preventative maintenance programPromote safe work practices among on-site staffEffectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledgeDirect efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancyEffectively show, lease, and move in prospective residentsAchieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustmentsEstablish and implement renewal and leasing goalsEvaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updatedDevelop yearly operating budgets/forecasts and marketing plansAccurately prepare and convey all operational and financial data to the Regional Manager in a timely mannerEffectively monitor all income, including delinquenciesMonitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followedAnalyze and evaluate monthly financial statements. Write clear and concise variance reports to substantiate the analysisAccurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)Ensure written and verbal communication to internal and external customers is professional and timelyEffectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperworkPrepare and ensure staffing schedules are consistent with community needsProvide training and motivation to leasing staff and ensure group training sessions are conducted as neededEnsure timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculationsEffectively understand and operate the company's various software programs and ensure staff is properly trained in the respective programs for their positionsEnsure that all physical aspects of the property are at all times fully functional and maintained in an attractive conditionAdhere to established company standards for screening applicants for residencyDirect entire Turn process as outlined in the Turn policies and proceduresPerform apartment inspections monthly as well as prior to move in and at move out.Manage property risk effectively by communicating incidents and potential liabilities as outlined in the Peak policies and proceduresConduct effective weekly team meetingsResponsible for approving projects through outside vendorsResponsible for the general upkeep and cleaning of office, clubhouse, and buildingsDevelop and maintain positive relationships with external customersThe person in this position frequently communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations. What You’ll Need High school diploma or equivalent is required; college degree preferred5+ years’ experience in multifamily property management required2+ years’ experience in student housing management experience highly preferredProven ability to perform in all areas of property management including people management, financial reporting, sales & leasing, maintenance and resident relations. Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecastsDemonstrated leadership skills Excellent verbal and written communication skillsWorking knowledge of property management software; Entrata highly preferredTravel may be required as necessary to attend training and other company functions Proven ability to demonstrate Peak’s Mindsets Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.The person in this position will need to be able to travel around town, market on campus and stand for long periods of time. Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer)The person in this position frequency communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. What You’ll Get Paid Parental Leave15 days of PTO + 2 additional “Wellbeing Days”401(k) Match Wellness initiatives, healthy team competitions and reward programs through Peak's LiveWell programEmployee Resource Groups 10 Year Peakiversary TripAnnual Leadership conferenceLeadership development and coachingAdditional rewards and recognitionThe anticipated pay range for this role is $100,000.00 - $110,000.00 annually, with final compensation determined based on experience, skills, and internal equity. Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter MostDo the Right ThingCreate MomentsOwn ItEvolve