Executive Director

About the role

LCS is seeking an experienced and compassionate Executive Director to lead the overall operations for the Cypress of Charlotte located in Charlotte, North Carolina. As the Executive Director, you will provide overall leadership and direction for the community, creating an environment where residents thrive, and the employees feel valued and engaged. This is a highly visible leadership role responsible for overall performance and success of the community. You will partner closely with residents, families, employees, and organizational leaders to ensure an exceptional experience at every level. The Cypress of Charlotte is a Life Plan community that offers independent living, memory care, assisted living, home health, and skilled nursing. Experience Is Everything. At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

Responsibilities

• Provide overall leadership, direction, and accountability for community operations
• Monitor key operational metrics and develop action plans to address opportunities and challenges
• Ensure compliance with applicable federal, state, and local regulations as well as organizational policies and standards
• Collaborate with regional and corporate leaders to execute organizational strategies & initiatives
• Establish a strong leadership presence and foster a culture built on trust, accountability, collaboration, and respect
• Develop and maintain strong relationships with residents, families, employees, and community partners
• Serve as a visible, engaged, and strategic leader within the community & local market
• Champion the organization’s mission, values, and strategic priorities
• Ensure the community consistently delivers exceptional resident experience

Requirements

• Bachelor’s degree in business, healthcare administration, senior living, hospitality, or related field
• 5+ years of progressive leadership experience in senior living, healthcare, hospitality, or a related environment
• Experience managing budgets, financial performance, and operational metrics
• Ability to build trusted relationships with residents, families, employees, and business partners
• Experience leading a senior living Life Plan community

Benefits

• Industry Leader
• Inclusive & collaborative culture