Executive Director

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered in Troy, Michigan, we operate home-based primary care practices in 14 states and employ over 200 primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

About the role

The Executive Director is accountable for overseeing the management of multiple markets within a designated Region. This role is responsible for building a strong team and performance-based culture while executing key value levers that support growth and success across HarmonyCares.

Responsibilities

• Responsible for the strategy, growth, and operational oversight of one or more Regions across the organization
• Partner closely with other members of the market leadership team and health plan partners to provide oversight and execution of financial, operational, and quality metrics
• Work cross-functionally and strategically with Finance, Business Development, Operations, Care Management, Product, Actuary, Medical Management, Implementation team, Talent, and the Executive Team to achieve shared success and impact
• Mindfully monitor the performance of each market and line of business, applying best practices and lessons learned to advance performance year over year
• Manage multi-million-dollar (>$25M revenue) P&L for the region, ensuring the appropriate value levers are in place to drive positive patient and financial outcomes
• Ensure clinical teams within the market are adequately focused on the needs of patients, and that staffing appropriately supports the needs of the business while allowing clinicians to work to the top of license
• Serve as a mentor to management teams, appropriately advocating for their needs while simultaneously holding them accountable for key performance indicators
• Standardize operations, where beneficial, to leverage lessons learned across markets to benefit improvements across the full organization—participating and owning special projects to support transformation of the organization
• Develop and nurture relationships with local health plan leadership teams, including sales and marketing, to support care coordination initiatives and membership growth

Requirements

• Bachelor’s Degree
• 10+ years of leadership with experience in healthcare operations
• Extensive P&L experience with demonstrated success operating on budget and understanding key performance indicators
• Executive presence and collaborative mindset with multiple stakeholders that influence HarmonyCares, including internal and external boards, health plan members, and employees
• Solution-oriented mindset and work approach, with a willingness to contribute to many different types of tasks to get things done in a rapid-paced start-up environment, even if they fall outside your normal scope of duties
• Cultural ambassador that can communicate and engage all levels of employees, both clinical and non-clinical
• Ability to travel up to 50%

Preferred Qualifications

• Experience with value-based risk contracts under capitated arrangements
• Experience with Medicare Advantage health plan offerings and populations of patients with chronic conditions—with an ability to execute a vision of creating strong best-in-class payor/provider solutions

Benefits

• Health, Dental, Vision, Disability & Life Insurance
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.

Pay

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.