Executive Director

Charter Senior Living of Paris is seeking an experienced, hands‑on Executive Director to lead, build, and grow our assisted living community in Paris, Tennessee. This is a full‑time leadership role with a primary Monday–Friday schedule and participation in a Manager‑on‑Duty rotation. The position requires a current Tennessee Administrator License and prior senior living experience.

About the role

We are not looking for someone to simply maintain the status quo. We need a proven senior living leader who can establish structure, develop department leaders, strengthen operational performance, and create a community culture built on accountability, teamwork, and exceptional resident experiences. As Executive Director you will have the autonomy to lead the community, make decisions, and take ownership of results—with support from regional and company leadership.

• Lead and strengthen an established senior living community
• Build a positive, accountable, and high‑performing leadership team
• Improve operational consistency and departmental performance
• Create structure, establish expectations, and develop future leaders
• Strengthen resident satisfaction and family relationships
• Drive occupancy growth and community engagement
• Take ownership of financial and operational results
• Partner with supportive regional leadership
• Grow professionally within an expanding senior living organization

Responsibilities

Community Leadership & Operations

• Provide overall leadership and operational oversight for the community
• Establish clear expectations and accountability across all departments
• Lead, coach, mentor, and develop department directors and associates
• Evaluate operational performance and implement improvements
• Ensure departments work collaboratively to deliver exceptional resident experiences
• Maintain a visible, approachable leadership presence throughout the community
• Address operational challenges proactively and follow through on solutions
• Foster a culture of professionalism, teamwork, and continuous improvement

Financial Performance & Occupancy Growth

• Oversee community financial performance, budgets, labor management, and operating expenses
• Monitor revenue, expenses, and net operating income (NOI)
• Identify opportunities to improve financial and operational results
• Partner with the sales team to support occupancy growth and move‑in goals
• Participate in community outreach, referral development, and relationship‑building initiatives
• Support sales conversion through exceptional resident experiences and operational readiness
• Develop action plans to improve community performance
• Take ownership of measurable operational and financial outcomes

Resident Experience & Quality Assurance

• Ensure residents receive compassionate, individualized care and high‑quality services
• Maintain strong relationships with residents and families
• Address resident and family concerns promptly and professionally
• Partner with clinical and department leaders to support resident safety and well‑being
• Monitor resident satisfaction and identify opportunities to enhance the community experience
• Maintain compliance with applicable Tennessee regulations and company policies
• Support regulatory inspections, quality assurance, and corrective‑action initiatives

Team Development & Community Culture

• Recruit, develop, and retain strong department leaders
• Set performance expectations and maintain consistent accountability
• Provide coaching, feedback, and professional development opportunities
• Address performance and staffing concerns directly and constructively
• Promote associate engagement, teamwork, and retention
• Create an environment where associates feel respected, supported, and empowered
• Build trust through consistent communication, transparency, and follow‑through

Qualifications

Required

• Current Tennessee Administrator License appropriate for the community
• Previous senior living experience
• Demonstrated leadership experience in assisted living, memory care, or senior living operations
• Strong understanding of community operations, staffing, resident care, and regulatory compliance
• Experience managing budgets, labor expenses, and operational performance
• Ability to lead and hold department leaders accountable
• Strong communication, interpersonal, and decision‑making skills
• Experience building relationships with residents, families, and associates
• Ability to manage competing priorities and resolve operational challenges
• Availability to participate in the Manager‑on‑Duty rotation

Strongly Preferred

• Previous experience as an Executive Director, Assisted Living Administrator, Community Administrator, or comparable senior living operations leader
• Demonstrated success improving occupancy, revenue, NOI, or operational performance
• Experience building or strengthening leadership teams
• Experience improving associate engagement, retention, or community culture
• Strong knowledge of Tennessee assisted living regulations
• Experience implementing operational improvements and holding teams accountable for results

Skills & Attributes

You will thrive at Charter Senior Living of Paris if you:

• Take ownership instead of waiting for direction
• Have a track record of leading successful senior living operations
• Are comfortable making decisions and holding others accountable
• Can evaluate a department, identify problems, and implement solutions
• Understand the connection between occupancy, resident satisfaction, staffing, and financial performance
• Can develop strong department leaders and improve team performance
• Are visible, approachable, and actively involved in community operations
• Build trust with residents, families, and employees
• Know how to balance compassionate leadership with clear expectations
• Enjoy creating structure and improving processes
• Remain composed and decisive under pressure
• Are motivated by measurable results and continuous improvement
• Want to grow professionally and make a lasting impact

Pay

• Annual salary: $85,000–$90,000
• Executive Director / NOI performance bonus opportunity

Schedule

• Full‑time leadership position
• Primary schedule: Monday–Friday
• Manager‑on‑Duty rotation required
• Flexibility to support resident, associate, and operational needs

Benefits

• Competitive annual salary
• Executive Director / NOI performance bonus opportunity
• Career development and advancement opportunities
• Education reimbursement opportunities
• Pay‑on‑Demand with ZayZoon
• Free medical insurance plan options
• Medical, dental, and vision insurance
• Paid training
• Paid time off and holiday pay
• Supportive regional and executive leadership
• An environment where your voice, ideas, and experience are valued
• The opportunity to make a meaningful impact on residents, families, and associates

Core Values: Serve with Heart • Serve with Purpose • Serve with Courage • Have Fun While Serving