Executive Director

Brookdale Cypress Stations Assisted Living & Memory Care has been recognized as one of America’s Greatest Workplaces for Diversity by Newsweek in 2024 and 2025.

About Us

Brookdale offers a home-like environment with gracious hospitality and neighborliness for residents and families. We provide entertaining events, industry-leading clinical care, and extensive corporate support, including a robust training program. With 589 communities nationwide as of November 30, 2025, there are many opportunities to grow and learn as a professional.

Responsibilities

• Leads day-to-day operations of a larger community (60-65 units and two product lines or 65-175 units with up to two product lines).
• Oversees associate relations, resident and family engagement, financial performance, and regulatory compliance.
• Creates and executes the business plan to develop the team into a preferred senior living community in the market, growing revenue and profitability in partnership with the district team.
• Works with sales to drive results and creates an inclusive community culture for high-quality resident experiences and care.
• Manages all community operations, interacting with staff, residents, prospects, and their representatives as necessary.
• Develops and implements annual operating and capital budgets; analyzes and executes plans to improve or maintain performance to company standards.
• Builds and maintains strong working relationships with the management team, fostering teamwork and collaboration.
• Empowers department leaders to supervise, direct, and motivate staff, ensuring accountability for department performance.
• Ensures appropriate staffing levels to meet resident needs and legal requirements.
• Supports department leaders in attracting, developing, and retaining high-quality associates, including recruiting, training, and reviewing promotions or disciplinary actions.
• Builds high resident satisfaction and retention through accessibility, problem-solving, and proactive resident relations.
• Leverages satisfied residents and families to grow community occupancy and executes renewal programs.
• Partners with Resident Council and administers resident satisfaction surveys to address improvement opportunities.
• For assisted living or memory care communities, ensures a collaborative relationship with the clinical leader to meet resident care needs.
• Oversees resident services, including admission, healthcare management, and documentation, ensuring compliance with company policy and legal requirements.
• Ensures service plan reviews are conducted with clinical care team members and resident families.
• Demonstrates financial acumen by analyzing, developing, and executing budgets to meet revenue, profitability, and occupancy goals.
• Drives sales and marketing efforts in collaboration with the community sales leader to meet occupancy or revenue targets.
• Identifies trends and implements approved sales and marketing strategies to maximize revenue (RevPAR).
• Builds positive relationships with local influencers and professionals to raise the community’s profile.
• Represents the community and company to governmental agencies, professional organizations, and community groups.
• Ensures buildings, grounds, and property meet company standards through preventative maintenance and frequent inspections.
• Enforces company policies and procedures and maintains applicable licenses in accordance with legal requirements.

Requirements

• Bachelor’s Degree required; additional years of experience can substitute for education on a year-for-year basis.
• Minimum of three years of operational leadership experience.
• Valid administrator license in states where required.
• Valid driver’s license and access to a private vehicle for business use.

Skills

• Advanced knowledge of the organization, industry, and functional discipline.
• Extensive understanding of technical areas gained through experience.
• Familiarity with Microsoft software preferred.
• Excellent written and oral communication skills.
• Ability to prioritize and manage multiple tasks effectively.
• Strong delegation skills based on individual skills, roles, and interests.
• Proven success in driving results and demonstrating good judgment, problem-solving, and decision-making.

Benefits

• Full suite of health insurance (medical, dental, vision), life insurance, and retirement plans, varying by employment status.
• Eligibility for equity grants under the long-term incentive plan, vesting over time.
• Associate assistance program and employee discounts.
• Referral program and early access to earned wages for hourly associates (outside of CA).
• Optional voluntary benefits, including ID theft protection, pet insurance, accident, critical illness, hospital indemnity insurance, and legal plans.
• Full-Time Only Benefits:
  • Paid Time Off and paid holidays.
  • Company-provided life insurance and adoption benefit.
  • Disability (short and long term) and Flexible Spending Accounts.
  • Health Savings Account and optional life and dependent life insurance.
  • Tuition reimbursement.
• Full-time associates are eligible for annual bonus incentives and sales referral bonuses.
• Support for associates pursuing U.S. citizenship, including advancement of naturalization application fees (up to $725) for qualified associates employed for at least one year.

Pay

Base pay is determined by applicant’s skills and experience. Full-time associates are eligible for annual bonus incentives and sales referral bonuses.

Physical Demands and Working Conditions

• Standing, walking, sitting, and use of hands and fingers to handle or feel.
• Reaching with hands and arms, stooping, kneeling, crouching, or crawling.
• Ability to talk or hear and lift up to 50 pounds.
• Requires interaction with co-workers, residents, or vendors.
• Occasional weekend, evening, or night work to ensure shift coverage.
• On-call as needed.
• Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, and various drugs or chemical hazards.
• Potential injury from transferring, repositioning, or lifting residents.
• Occasional travel and driving required (Tier 2).