Jobs · Management · Wisconsin

Executive Director

Brookdale · Middleton, WI · 4 days ago
On-siteManagementFull-time

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, Brookdale is seeking an Executive Director to support Brookdale Middleton Stonefield, a 32-apartment memory care community.

About the role

In this role, you will oversee the day-to-day operations of the community, maintain occupancy and monthly financial performance, supervise staff, and foster positive relationships with residents, their families, and employees.

Responsibilities

  • Lead the community’s daily operations, associate relations, resident and family engagement, financial performance, and regulatory compliance.
  • Create and execute the business plan to develop the community into a preferred senior living option in the market, growing revenue and profitability in partnership with the district team.
  • Collaborate with sales to drive results and achieve occupancy or revenue targets.
  • Foster an inclusive community culture that delivers high-quality resident experiences and care, engaging residents, families, and associates.
  • Oversee all community operations, interacting with staff, residents, prospects, and their representatives to build and maintain strong working relationships.
  • Develop and implement the annual operating and capital budgets with the district team; review and manage community performance against goals.
  • Act as a hands-on leader who supervises, directs, and motivates staff, providing assistance as needed to ensure appropriate staffing levels and compliance with legal requirements.
  • Attract, develop, engage, and retain associates in alignment with company policies, ensuring they are trained to meet residents' needs.
  • Analyze trends in recruiting, turnover, and retention to improve community performance.
  • Build a high degree of resident satisfaction and retention by maintaining positive resident relations and proactively resolving issues.
  • Leverage satisfied residents and families to grow community occupancy and partner with the Resident Council as needed.
  • Administer resident satisfaction surveys and work with the district team to address opportunities for improvement.
  • For assisted living or memory care communities, collaborate with the community clinical leader to ensure care and services meet residents' needs.
  • Oversee resident services, including the admission process, healthcare management, and maintenance of resident documentation.
  • Assist in developing and conducting service plan reviews with the clinical care team and resident families.
  • Demonstrate financial acumen to meet or exceed budgeted revenue and profitability, creating plans to address unanticipated expenses or revenue shortfalls.
  • Drive sales and marketing efforts to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships.
  • Identify and build relationships with local influencers and professionals to raise the community’s profile.
  • Represent the community and company in governmental, professional, and community organizations.
  • Ensure buildings, grounds, and property meet company standards through preventative maintenance and frequent inspections.
  • Maintain compliance with company policies, procedures, and applicable licenses.

Requirements

  • Bachelor’s Degree required (or equivalent experience).
  • Minimum of three years of operational leadership experience.
  • Senior Living experience is required.
  • Understanding of hiring, training, evaluating, motivating, and disciplining personnel.
  • Business development, sales, and marketing experience.
  • Ability to multi-task and remain flexible.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite and electronic documentation.
  • Valid administrator license in states where required.
  • Valid driver’s license and access to a private vehicle for business use.

Qualifications

  • High school diploma or GED required; Bachelor’s Degree preferred.
  • Minimum of two years of operational leadership experience; additional experience can substitute for education on a year-for-year basis.

Skills

  • Analytic skills and understanding of organizational and business operations.
  • Leadership skills for directing, coordinating, and evaluating resident care, marketing, food service, housekeeping, and maintenance.
  • Knowledge of the senior living industry and functional disciplines.
  • Strong problem-solving, decision-making, and delegation skills.
  • Effective written and oral communication skills.
  • Ability to prioritize and manage multiple tasks.
  • Familiarity with Microsoft software.

Benefits

  • Full suite of health insurance (medical, dental, vision), life insurance, and retirement plans, varying by employment status.
  • Eligibility for equity grants under the long-term incentive plan, vesting over time.
  • Associate assistance program.
  • Employee discounts and referral program.
  • Early access to earned wages for hourly associates (outside of CA).
  • Optional voluntary benefits, including ID theft protection, pet insurance, accident, critical illness, hospital indemnity, legal plan, and more.

Full-Time Benefits

  • Paid Time Off and paid holidays.
  • Company-provided life insurance.
  • Adoption benefit.
  • Disability insurance (short and long term).
  • Flexible Spending Accounts and Health Savings Account.
  • Optional life and dependent life insurance.
  • Tuition reimbursement.

Pay

Base pay is determined by skills and experience. Full-time associates are eligible for an annual bonus incentive and sales referral bonuses.

Schedule

  • Occasional weekend, evening, or night work to ensure shift coverage.
  • On-call availability as needed.
  • Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, and various chemical or biological hazards.
  • Requires occasional travel and driving (Tier 2).

Physical Demands

  • Standing, walking, and sitting.
  • Use of hands and fingers to handle or feel.
  • Reaching with hands and arms.
  • Stooping, kneeling, crouching, or crawling.
  • Talking and hearing.
  • Ability to lift up to 50 pounds.
  • Vision requirements.
  • Interaction with co-workers, residents, or vendors.
  • Potential injury from transferring, repositioning, or lifting residents.

About Us

Brookdale is a nationwide leader in senior living, with 589 communities as of November 30, 2025. We offer:

  • Gracious hospitality and neighborliness for residents and families.
  • A home-like environment with comfort for residents and visiting family members.
  • Entertaining events and gatherings to foster connections.
  • Industry-leading clinical care.
  • Extensive corporate support, including robust training programs.
  • Opportunities for career growth and professional development.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers financial assistance for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates with at least one year of service.

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