Executive Director

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.

About Us

Brookdale is a nationwide company with 589 communities as of November 30, 2025, offering opportunities to grow and learn as a professional. We provide:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so residents can find connections in groups and 1:1 settings.
• Industry leadership in clinical care.
• Extensive corporate support including a robust training program.

Responsibilities

• Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines.
• Responsible for the community’s associate relations, resident and resident family engagement, financial performance, and regulatory compliance.
• Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team.
• Works with sales to drive sales results.
• Creates an inclusive community culture that provides high-quality resident experiences and care, engaging residents, families, and associates.
• Responsible for all operations within the community, interacting with staff, residents, prospects, or their family members or representatives as necessary.
• Develops and implements business plans to become a preferred senior living community in the local market; creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals.
• Builds and maintains strong working relationships with the management team, encouraging teamwork and collaboration; cultivates an inclusive community culture.
• Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues; holds department leaders accountable for department performance.
• Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.
• Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies.
• Responsible for recruiting and hiring high-quality and engaged associates, ensuring they are appropriately trained and developed to meet the needs of residents.
• Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates.
• Analyzes trends and implements strategies to reduce turnover and increase retention.
• Builds a high degree of resident satisfaction and retention; maintains positive resident relations and is accessible and approachable to residents and their families.
• Proactively solves resident problems and resolves issues.
• Leads efforts to leverage satisfied residents and families to grow community occupancy; executes renewal programs with existing residents.
• Partners with Resident Council as necessary.
• Administers resident satisfaction and other surveys; works with department leaders and district team to create plans addressing opportunities for improvement in resident satisfaction, experience, and engagement.
• For assisted living or memory care communities, ensures a collaborative relationship with the community clinical leader to ensure care and services meet residents' needs.
• Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high-quality services and compliance with Company policy and legal requirements.
• Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain residents' personal dignity.
• Demonstrates financial acumen related to community operations; analyzes, develops, and executes annual operating and capital budgets.
• Works to meet or exceed budgeted revenue, profitability, and occupancy goals; proactively creates plans to overcome unanticipated expenses or revenue shortfalls.
• Explores means of revenue enhancement and expense reduction while meeting residents' needs and adhering to Company policies and regulations.
• Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships.
• Engages with prospects who tour the community.
• Identifies trends and works with the sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).
• Identifies and builds positive relationships with local influencers and professionals to raise the community profile.
• Becomes active in social and civic affairs of the local community that align with the Company’s mission.
• Represents the community and the Company to governmental agencies, professional organizations, community groups, and other appropriate public agencies and groups.
• Ensures buildings, grounds, and property are up to Company standards through oversight of preventative maintenance systems and programs and frequent inspections.
• Enforces current Company policies and procedures; maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

Requirements

• Bachelor’s Degree required. Minimum of three years related operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Must have a valid administrator license in states where required.
• Must have a valid driver’s license and access to a private vehicle for business use.

Skills

• Advanced knowledge of the organization, industry, and a functional discipline.
• Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments.
• Familiarity with Microsoft software preferred.
• Excellent written and oral communication skills.
• Ability to prioritize and effectively manage multiple tasks.
• Ability to delegate assignments to appropriate individuals based on their skills, roles, and interests.
• Strong problem-solving and decision-making skills.
• Success in driving results.

Benefits

We believe in rewarding those who build our future. This position includes eligibility for equity grants under our long-term incentive plan that vest over time, allowing you to share in the value you help create.

• Part- and Full-Time Benefits Eligibility:
  • Medical, Dental, Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance
• Full-Time Only Benefits Eligibility:
  • Paid Time Off
  • Paid holidays
  • Company-provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan
  • Tuition reimbursement

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Pay

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in this role are eligible for an annual bonus incentive and sales referral bonuses.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, crawl
• Talk or hear
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• On-call on an as-needed basis
• Possible exposure to communicable diseases and infections
• Potential injury from transferring, repositioning, or lifting residents
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Requires travel: Occasionally
• Requires driving: Drives self (Tier 2)