Executive Director

Adoration Hospice - Ohio · Cincinnati, OH · 2 mo ago

Business DevelopmentFull-time

About the Role

As the Executive Director, you will oversee the overall performance of all company operations under your supervision, ensuring the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. You will drive financial performance through superior service delivery, provide leadership support to operations, and act as a liaison with government officials, provider associations, and the Leadership Team.

Responsibilities

Review Operation’s performance and support needs with Executive Management.
Analyze Operations and Branch Staff for alignment with, and promotion of, BrightSpring’s vision, mission, and values.
Lead all operations under your supervision to maximize revenue and EBITDA.
Evaluate and implement corrective action plans to improve the financial performance of operations not meeting financial targets.
Participate in the development of annual budgets and operational plans.
Provide operations with leadership support and tools to meet established goals.
Build business and increase sales to meet or exceed goals.
Review Sales Plans and consult with the Corporate Sales Team regarding implementation strategies.
Evaluate potential growth opportunities through expanding services.
Coordinate training staff on systems, standard processes, company policies, and procedures.
Provide leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes.
Establish relationships and function as a liaison between operations and the Executive Leadership Team.
Assess processes and performance.
Effectively lead and deploy the resources of the Core Team (QAM, HRS, etc.) as required to support operations.
Assist with process implementation geared to improve performance goals.
Provide support and supervision to operations with Branch Manager vacancies.
Ensure each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition.
Other duties as assigned.

Qualifications

Bachelor’s Degree in Human Services, Business, or a related field; Master’s Degree is preferred.
Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people.
Three or more years of supervisory experience with at least five direct reports.
Outstanding organization and leadership abilities.
Excellent communication (oral and written) and public speaking skills.
Experience in Home Care or related healthcare field preferred.
Proficiency in technology and all Microsoft Office solutions.
Working knowledge of Federal, State, and local regulations of the business (area) you are responsible for.
Excellent Customer Service skills.
Knowledge or previous experience working in an office setting with computers, phones, and other related tasks.
Ability to travel 25-50% or as needed.

Schedule

Monday-Friday, 8AM-5PM.

About Our Line of Business

At Ohio Valley Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Ohio Valley Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning, and a chance to make a positive impact from day one.