Executive Communications Manager, Americas Service Provider (US Remote)

Application window expected to close on 09/04/2026; posting may be removed earlier if the position is filled or sufficient applications are received.

About the role

As an Executive Communications Manager, you will create clear, compelling, and innovative communications for the Senior Vice President for Americas Service Provider (ASP). You will collaborate with sales leaders, managers, and executives, forming strong relationships across the business while supporting the ASP leader and reinforcing their priorities and leadership philosophy across a global team. This role is responsible for developing and implementing a comprehensive communications plan tailored to the goals of the executive and the organization to make sellers more effective and our customers successful.

Responsibilities

• Execute a strategic communications plan for the SVP of ASP to advance business priorities and deliver customer outcomes.
• Create impactful messaging that informs sellers and engages customers, positioning the executive as a thought leader.
• Develop content that enables the executive to achieve their business objectives—including a thought leadership platform, messaging, keynotes, presentations, strategic and organizational communications deliverables—to meet the needs of different audiences (external & internal).
• Design and deliver scalable communications that equip sellers with essential content, tools, and information they need to excel in their roles.
• Implement and manage communication vehicles to ensure effective delivery to sellers.
• Gather feedback and synthesize learnings into insights that make the executive effective at inspiring sellers to deliver customer outcomes.
• Work in partnership with the Americas Sales Communications team, the Global Sales Communications team, business leads, and key functions to integrate and align messaging.
• Develop and manage social media strategy.
• Demonstrate consistent communications excellence while executing flawlessly.

Requirements

• 10+ years of related experience and a Bachelor's degree in communications, business administration, or related field.
• 5+ years internal/external communications in varied disciplines, such as organizational communications, executive communications, and public relations.
• Experience supporting VP+ level executives.
• Ability to travel 10 - 20%—domestic and international.
• Experience supporting sales leadership in a communications capacity highly preferred.

Skills

You are a writer and storyteller at heart, curious about the technology industry and global affairs. You are high-energy, creative, and experienced in building strong relationships within a highly matrixed group of stakeholders. You demonstrate excellent understanding and thinking across multiple communications disciplines, as well as strong knowledge of the business and broader global affairs. You have experience advising and working directly with senior executives, are a strong collaborator, and can partner globally across diverse constituents and organizations. You are proactive, have a strong point of view, and are comfortable working in a dynamic, fast-paced environment.

Who you'll work with

You will work closely with the Americas and Global Sales communication teams, sales team, as well as other partners across the company. The Sales and Marketing Leadership team is focused, fast-paced, adaptable, and always looking for fun and creative ideas. We use data and storytelling to communicate our company vision and strategy to internal and external audiences.

About Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Pay

The starting salary range for this position is $120,200.00 to $152,300.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for specific locations is listed below:

• New York City Metro Area: $145,200.00 - $212,100.00
• Non-Metro New York State & Washington State: $129,100.00 - $188,300.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include:

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Restricted stock units (RSUs), which vest following continued employment with Cisco for defined periods of time
• Paid time away:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on vacation time (subject to availability and business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, split between quota and non-quota components.