Executive Chef

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No‑one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guests.

Your mission: The Executive Chef is the Director, Producer and Artistic mind in any restaurant operation. You are passionate about the culinary world; you embrace our city’s food offerings as a way of life. You must love the local food community as well as watch the world for the next great culinary idea. Our Food and Beverage areas are a culinary hub for gatherings and entertaining, open for all meal periods and late‑night snacks. This position is for someone driven to create memorable cuisine and guest experiences every day, and who thrives on being present in the kitchen during service.

Responsibilities

• Training: Build a team of talented individuals, create and monitor a consistent training program, conduct initial onboarding, and deliver daily, weekly, and monthly lessons to keep everyone learning and growing.
• Communication: Monitor and track information flow from superiors, hotel, and culinary sides; distribute updates to hourly teammates; manage guest‑to‑kitchen communication, special requests, service issues, and recovery opportunities; clearly convey expectations each shift.
• Guest Interaction: Maintain a strong floor presence, detail and confirm guest profiles, communicate them to FOH and BOH, handle guest issues directly, and empower the team to resolve problems while staying actively involved.
• Leadership: Keep the team moving in the right direction, maintain energy and focus, uphold standards and service, and provide clear, concise direction.
• Organization & Time Management: Balance team, guest, and business needs; adapt to unplanned gatherings and last‑minute events; manage floor presence, training time, and business deliverables.
• Other Responsibilities:
  • Schedule creation to balance business needs and labor costs.
  • Inventory controls, P&L awareness, waste management, and monitoring of china, glass, equipment.
  • Complete all human‑resource aspects according to protocol.
  • Handle daily tasks such as staffing adjustments, revenue‑driving competitions, opening/running/closing duties, uniform and grooming standards, and adherence to Virgin standards.
  • Organize onboarding, conduct exams, ensure new members have tools, uniforms, and supplies.
  • Follow hiring and disciplinary processes as outlined by People Department.
  • Maintain valid TIPS certification and Food Handler Card.
  • Comply with safety, health, state, and federal liquor laws.

Requirements

• Current, legal, and unrestricted ability to work in the USA.
• 5–7 years of experience as an Executive Chef in a hotel (highly preferred).
• Bilingual in Spanish (preferred).
• Bachelor’s degree (preferred but not required).
• Valid Food Service Handler Card and TIPS certification (minimum 6 months remaining).
• Proficiency in Microsoft Outlook, Word, and basic knowledge of Excel & PowerPoint.

Skills

• Strong team player able to create excellent working relationships across the group.
• Collaborative approach with all departments, especially Food & Beverage and Sales & Marketing.
• Ability to break down barriers and resolve conflicts swiftly.
• Excellent communication and presentation skills at all management levels.
• Creative problem‑solving and ability to think outside the box.
• Anticipate needs and consistently over‑deliver.
• Adaptability to change direction and manage multiple projects simultaneously.
• Enthusiastic, passionate, and able to motivate others.
• Leadership aligned with Virgin Hotels Core Values: fun, innovative, original, personable, and a commitment to high‑quality, brilliant customer service.