Executive Assistant to the Chief Operating Officer (COO)

Description

Join Us in Transforming Healthcare Education

About the role

At Joyce University, every role contributes to a shared mission: empowering students to succeed and strengthening the future of healthcare. The Executive Assistant to the Chief Operating Officer (COO) plays a critical role in helping the university deliver on this promise.

Responsibilities

• Manage the COO's complex calendar, scheduling priorities, travel arrangements, and executive logistics
• Serve as a primary point of contact for internal and external stakeholders on behalf of the COO
• Prepare executive correspondence, presentations, reports, agendas, briefing materials, and meeting documentation
• Manage confidential and sensitive information with the highest level of discretion and professionalism
• Anticipate executive needs, proactively identify potential challenges, and recommend solutions that improve efficiency and effectiveness
• Monitor and track strategic initiatives, operational priorities, and executive commitments to ensure timely execution
• Cross-functional projects and special initiatives by managing stakeholders, timelines, deliverables, and status reporting
• Develop project plans, executive summaries, dashboards, and progress reports that support informed decision-making
• Identify risks, escalate concerns appropriately, and help remove barriers that could impact project success
• Support operational planning and execution across key university priorities
• Facilitate communication and collaboration across university departments to support operational excellence and organizational goals
• Coordinate follow-up activities and accountability for leadership meetings, operational committees, and strategic initiatives
• Build strong working relationships with leaders, faculty, staff, vendors, and external partners
• Support communication efforts that keep teams aligned, informed, and moving toward shared objectives
• Support special projects and university initiatives as assigned

Qualifications

• High school diploma or equivalent
• Five or more years of executive administrative support experience
• Advanced proficiency with Microsoft Office Suite, Outlook, PowerPoint, Zoom, and collaboration tools
• Demonstrated experience managing confidential and sensitive information with discretion and professionalism
• Exceptional organizational, communication, and prioritization skills