Executive Assistant to the Associate Vice Chancellor, Student Success and Equity

About the role

This position is located on the main UCSC campus and may be considered for partial remote work (subject to the terms of a telecommuting agreement). While telecommuting/remote working, the employee is responsible for ensuring a worksite environment suitable for accomplishing their job duties during scheduled hours of work and, if applicable, arranging for dependent care just as they would if they were working in person at a UCSC worksite.

Responsibilities

• Manages the Associate Vice Chancellor for Student Success and Equity’s complex calendar, prioritizing requests and commitments in alignment with divisional goals and campus priorities.
• Captures and coordinates meetings, events, and travel arrangements, ensuring all logistics, materials, and communications are handled seamlessly.
• Serves as the administrative liaison for SSE leadership teams, campus committees, and project groups.
• Tracks key initiatives and action items, maintaining clear documentation and follow-up systems to ensure timely completion.
• Plans and supports divisional events such as retreats, professional development sessions, and collaborative meetings.
• Partners with the Associate Vice Chancellor to identify and implement process improvements that enhance efficiency and communication across Student Success and Equity.
• Oversees the daily operations of the Associate Vice Chancellor’s office, ensuring an organized, responsive, and welcoming environment for staff, students, and campus partners.
• Covers logistics related to mail distribution, scheduling, and divisional spaces, including conference and wellness rooms.
• Serves as a key point of contact for campus partners and visitors seeking support or direction within the division.
• Utilizes effective communication and conflict resolution skills to address inquiries or concerns, connecting individuals with appropriate campus resources.
• Coordinates facilities-related needs, including office moves, maintenance, and ergonomic assessments.
• Supports emergency preparedness planning and protocol development.
• Oversees processes related to onboarding and offboarding, key and supply distribution, and other administrative functions that support a smooth employee experience.
• Plans, administers, and oversees the daily operational activities of the Associate Vice Chancellor’s office, Student Success and Equity, including front desk/lobby operations, conference rooms, and leveraging technologies in a hybrid work setting.
• Develops and implements procedures and protocols in a complex and dynamic office/campus environment.
• Serves as a first point of contact for students/staff/faculty/campus leadership who seek to connect with Associate Vice Chancellor services from the SSE or who may need wayfinding to other campus resources.
• Supports training of front desk staff across SSE.
• Manages all aspects of emergency preparedness, including developing emergency response protocol for the SSE suite, leading emergency response protocols, and business continuity holding the knowledge of the other emergency contacts and plans across SSE.
• Designs and drafts content for the SSE website as needed to provide current information about operations, and edits website accordingly.
• Plays a key role in coordinating complex calendars and travel, supporting strategic projects and events, and ensuring smooth operations across the division.
• Provides project coordination for divisional and cross-campus initiatives, ensuring milestones and deliverables are met.
• Tracks and supports special projects such as Campus Compact goals, K–16 collaborations, grant initiatives, and equity-focused partnerships.
• Maintains accurate records and data to support reporting requirements and continuous improvement efforts.
• Participates in campus committees and project teams as assigned, representing SSE with professionalism and attention to detail.
• At times, actively engages in drafting proposals and reporting documents.

  Qualifications

  • Bachelor's degree in related area and / or equivalent experience / training.
  • Experience in overseeing projects and solving problems with efficiency and thoroughness.
  • Effective communication skills with diverse populations, including staff, faculty, alumni, donors, students, and external constituencies - both verbally and in writing.
  • Skilled in active listening and interpretation.
  • Thorough knowledge of common organization-specific and other computer application programs; data, information, and computer literacy.
  • Ability to use high-level discretion and maintain a high level of confidentiality and diplomacy.
  • Ability to function independently and manage a professional, high-volume, deadline-driven office.
  • Political acumen and sensitivities to the differing perspectives and political circumstances within all levels of the organization.
  • High level of cultural fluency, as well as interpersonal and conflict resolution skills.
  • Solid analytical and problem-solving skills with a proactive, solution-oriented mindset.
  • Strong service orientation and commitment to inclusive, equity-focused practices.
  • Excellent written and verbal communication skills, with the ability to work effectively with diverse groups and leadership levels.
  • Demonstrated ability to manage multiple priorities independently in a high-volume, fast-paced environment.
  • Proven experience handling sensitive information with discretion and diplomacy.
  • Proficiency in Google Workspace, project management tools (e.g., Asana), and other web-based platforms; ability to learn new systems quickly.
  • Political acumen and cultural fluency, with skill in navigating complex organizational dynamics and resolving conflict effectively.

  Skills

  • Exceptional organizational skills.
  • Discretion with highly sensitive information.
  • The ability to navigate complex issues and relationships with professionalism and tact.
  • Good judgment in selecting and suggesting methods and techniques for obtaining solutions.

  Benefits

  Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

  Pay

  Budgeted Salary: $75,849.52 - $80,482.38 / Annually.

  Schedule

  Full-time, FixedPercentage of Time: 100%, 40 Hours per Week. Days of the Week: Mon-Fri Shift Includes: Day Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: CX - Clerical & Allied Services Job Code Classification: 004702 (EXEC AST 3 CX)