Executive Assistant Leadership - Strategy, Long Term Planning & Bus Performance - Akron FirstEnergy Headquarters

FirstEnergy is a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better, and our communities stronger. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About The Opportunity

This is an open position within FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. The reporting location for this onsite position will be either FirstEnergy's corporate headquarters in Akron, OH, or in Morristown, NJ. The Executive Assistant Leadership position will report to the Vice President and Chief Risk Officer and will also support the Vice President of Investor Relations.

Responsibilities

• Maintain a safe workplace for coworkers and the community based on knowledge of potential hazards and industry regulations/requirements.
• Provide sophisticated organizational leadership, including calendar and travel management.
• Prioritize inquiries and requests, troubleshoot conflicts independently, and make decisions to ensure effective day-to-day scheduling.
• Keep senior leaders informed of upcoming commitments and responsibilities, following up appropriately.
• Complete a broad variety of administrative tasks, including:
  • Collecting and preparing information for meetings.
  • Composing and preparing correspondence.
  • Designing and producing complex documents, reports, and presentations.
  • Maintaining a well-organized filing system for key materials.
  • Managing contact lists.
  • Making travel arrangements.
  • Completing expense and mileage reports.
  • Completing special projects as assigned.
• Manage the senior leader’s time by reading, researching, collecting, and analyzing information in advance.
• Serve as the primary point of contact for other FirstEnergy executives, internal and external stakeholders, and external visitors, including handling matters of a highly confidential or critical nature.
• Research and prioritize information to determine the appropriate course of action, referral, or response.
• Exercise judgment to reflect the senior leader’s style and organization policy.
• Communicate directly on behalf of the senior leader, responding to emails, texts, and phone calls outside of normal business hours as needed.
• Maintain discretion and confidentiality with sensitive or confidential information and materials.
• Communicate effectively and with good judgment across all levels of the organization and with external parties.
• Display excellent teamwork while collaborating with others.
• Assist with other duties and responsibilities as assigned.

Qualifications

• High school diploma or GED required.
• Minimum 10 years of comparable work experience, including experience providing support to C-Suite executives.
• Must pass the company Support and Administrative Selection System (SASS) test.
• Expert proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.); ability to design and edit graphic presentations and materials.
• Excellent verbal and written communication and time management skills; proven ability to deliver high-quality work that meets deadlines.
• Ability to make appropriate, informed decisions regarding priorities and available time.
• Exceptional organizational skills and impeccable attention to detail.
• Commitment to performance excellence.
• Ability to maintain a high level of integrity and discretion in handling confidential information.
• Demonstrate a questioning attitude to continue learning, produce results, and strengthen relationships.
• Business acumen with the ability to decipher priorities and make sound judgment calls.
• High degree of professionalism and confidence with exceptional interpersonal skills to build partnerships with diverse stakeholders, including senior executives, staff, employees, community leaders, customers, and other external parties.
• Exceptional teamwork skills and a collaborative approach to work.
• Ability to think creatively, with a sense of urgency, in a fast-paced environment while maintaining focus on details.
• Demonstrate the highest level of customer/client service and response.
• Ability to work independently on special assignments as directed by management.
• Ability to make recommendations for process improvements as necessary.

Benefits

• Competitive pay plus incentive compensation.
• Company-sponsored pension plan.
• 401(k) savings plan with matching employer contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.